<< Lmao Maddy, i really can't believe they can't reproduce it...honestly: they should just put up an ATI video card as we do and check that themselves. >>


And you know they haven't done this?


"The issue appears to be related to certain configurations, but even in those cases we have not been able to consistantly reproduce the issue."


I'll bet you there are people runing ATI cards that aren't having this issue. I'm also willing to bet that there are people using NVIDIA cards that are having the issue.

 

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I'm running 3 different ATI cards (3 generations of the most popular) and ALL 3 systems have the same problem. I can't believe Turbine can't reproduce it. Hell, if they sign a form SWEARING they will look into it, I'll UPS one of my boxes up to them.


As for "combat and ring spells" does it. Don't think so. Computer #3 of mine is the worst and it NEVER casts a single combat spell and there are maybe 10-15 people around him at most. The majority of the time it is just him standing in front of the mansion.


Time seems to be a part of it, but not a major part. After my connection crashed, and I rebooted my PC for the buff bot, after just 30 minutes, and only buffing myself and 2 people, the memory grew to over 100 megs.


I don't think it has anything to do with Dual Client, because I rarely use it, and NEVER use it on PCs #2 and #3.


As for "detail settings", I run "Medium" on PCs #1 and #2, and "lowest" on PC #3.

Wow, boy did this thread degrade.


I seem to use 100-200 MB of ram on my ACcliet while running 3-5 hours a day.

I run Tank and have a 128mb video card.

2.2 Ghz P4 and 512mb of ram.

I only run decal and eltank.


I have not tested any different setting I am probably at defaults on everything.


What if the memory leak problem is at the landblock level, then it really wouldn't matter the specs on the PC but where you are when lockups or spikes in memory.

If turbine is having trouble reproducing the problem they may need more information then just what is running and the system specs. If we find areas that seem to be more problematic then others at least turbine will have a place to start looking for the problem.


Just a thought


Freaky

News Flash: Turbine can't reproduce memory leaks that dozens, if not hundreds of people can reproduce at will with a wide variety of setups. Players offer to send in computers that have the problem.


Man, talk about a fanbase.


http://forums.ac.turbinegames.com/showthread.php?p=267753#post267753

<< Turbine can't reproduce memory leaks that dozens, if not hundreds of people can reproduce at will with a wide variety of setups >>


Out of how many hundred of thousands of possible configurations? Different hardware, different drivers for the same hardware, different applications installed with different DLL's, etc.


This ain't your kiddie's console games with a fixed configuration, both hardware and software. It is impossible for a software company to say it will run on 100% of the computers out there that meet the system requirements without issues.

 

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Apparently you didn't read my last link ...


PC #1: Running AC for 3 hours and its up to 118 Megs.


P4 3.2 GHz

1 Gig DDR2 Dual Port

Windows XP Pro with all updates

ATI Radeon X800 XT

SB Audigy 2


I got ElTank and Treestats running.

Graphics set to "medium".

Hunting in Egg Orchard, not using "ring spells".


PC #2: Running AC for 2 hours 48 minutes and its 175 Megs.


P4 2.1 GHz

256MB DDR

Windows XP Home with all updates

ATI Radeon 8500

Built in sound on mobo


I got LifeTank and Treestats running.

Graphics set to "medium".

Hunting in PotB, using a sword.


PC #3: Running AC for about 27 hours (buff bot) and its 195 Megs.


P4 1.8 GHz

1 Gig DDR

Windows XP Home with all updates

ATI Radeon 9600 Pro

Built in sound on mobo


I got ElTank and Virindi Booter running.

Graphics set to "low".

Sitting at a Mansion buffing people. 90% of the time, it is the bot and the Mansion, that is all. Even after rebooting and waiting 1 hour, and only buffing myself and 2 other people, the memory used shot up to 105 megs.


Here is my offer Turbine. Since you said you can't "reproduce" the problem, I am willing to send you one of my computers via UPS (I'll even pay the freight up, if you pay the freight back) and you will have a computer and setup that IS REPRODUCABLE, just so long as you assure me that you will be looking into this problem as a priority.


Deal?

__________________

"Plugins - Do what Turbine should have done long ago."


Harvestgain is the one and only server for me.


Arch Magi - Level 25x Melee Mage

Sword of Kos - Level 19x Tank/3-School Sworder/Staffer

Lum the Mad - Level 15x Tank/3-School XBower

Edrin al-Jafar - Level 10x Tank Spear


We are always working to try and improve performance for everyone. While we appreciate the offer and the fact that you are upset by this, making a post like this will only lead to flaming and bashing.

__________________

Andy "Frelorn" Cataldo

AC Community Relations

Turbine, Inc


I guess that means they aren't taking me up on my offer to SEND THEM a machine that has the REPRODUCABLE problem, free of charge.

Arch-Magi,


First off, I agree with you on the leak, so don't take my post the wrong way...


But none of your 3 systems are valid for testing with.


I am a software developer by trade, I deal with this stuff every day, and the first thing Turbine will say is "It's not our code, it's ..."


All 3 of your systems are running Decal and other TPA's, those may be the problem...


to recreate the issue, it must be done on a system that does not have anything beyond the ACClient running... if a Purist (if there are any left) has the problem, Turbine may listen, but until one comes along and shows them proof, Turbine will point at the TPA's and say that is where the problem is.


There are other issues that seem to exist in the ACClient, but again, the systems that see these issues have TPA's installed...


Pointing Fingers is a lot easier then fixing Code.

Oh, I agree with you 100%, and I too develop code for a living.


Finger pointing is EXACTLY what is going on here, in fact that is what I was saying when Maddy jumped all over me a couple pages ago.


Turbine / Frelorn is not telling the truth when he says they can't reproduce it. I am willing to lay cash money on that they can. Heck, I even offered my own PC.


Now, it the problem Turbines, or could Decal and the TPA be causing it? Well, that is another issue.


But I will tell you that the AC client grows well beyond 50 megs even when I don't run Decal or any TPAs for over an hour (I did that for the 3+ months that there was no Decal or TPAs). That suggests to me that the problem is in Turbines code and that Decal and TPAs AMPLIFY it because they can attack and cast spells at a much higher rare than Finger and Thumbs 1.0.


So it is a little bit of both, but at the core, the memory leak is in Turbines code.


As for a "pure machine", that is easy, PC #2 and PC #3 are pure (if I don't run Decal), they don't have anything other than what is needed for playing AC (with or without Decal) ... I don't even have printer drivers installed on them.

<< Finger pointing is EXACTLY what is going on here, in fact that is what I was saying when Maddy jumped all over me a couple pages ago. >>


Not jumped, pointed out your errors is all.


I have not seen Turbine post anything saying it is YOUR problem, too bad. They have said they are aware of the issue, are and have looked into it, but can't find the cause yet, or even duplicate the problem.


Try re-formmating, do not install a single other application, but do install the latest drivers/patches for Windows. Does the issue happen then? Let me know the results and we can go from there.

 

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Obviously didn't read my above post ...


"As for a "pure machine", that is easy, PC #2 and PC #3 are pure (if I don't run Decal), they don't have anything other than what is needed for playing AC (with or without Decal) ... I don't even have printer drivers installed on them."


Add to that, I keep Windows XPs patched, ALWAYS. So, in effect, I have that on 2 of my 3 machines. Those machines are ONLY used for Asheron's Call.


If they'd like (and even after Frelorn locked my offer thread, I PM'd him) I'll even uninstall Decal and all TPAs (all 3 of them) and do a Reg scrub. But as I said before, don't think that will matter, because I've seen before even on a "clean machine" when Decal wasn't even released and no TPAs were used, there was a Memory Leak.


So, the idea that Turbine can't reproduce it is laughable. They are even REJECTING offers of help on hardware that CAN be reproduced. Now do you understand why people don't believe Frelorn?