Sorry to interrupt what was an incredible discussion here, but I want to be very clear about this:
Nothing regarding heroics drove me or my guild from WoW.
There was so much else that Blizzard arbitrarily changed in this expansion that clearly demonstrated somebody there was out of touch with their customers' experience. More than usual. Or that someone there had decided that WoW's age was going to attrit older subscribers and concluded that changing the game to attract new customers was the correct business model.
So many things that were negative for us had nothing to do with heroics. Start with changing the world, rail-cart leveling, unmitigated overuse of phasing (affecting grouping and ability to complete quests, etc), trite lore, dry zones (e.g. not immersive) with lesser quality graphics (obviously different artists which was jarring), I could pull up multiple threads with concerns, feedback, regarding all this.
I wanted to like Cata. Go back and read my posts, I was excited about the changes coming. Looking forward to getting back to "harder" instances, and 5-man "raiding.
Something is wrong when someone like me, who has for over a decade, rolled 3-4 accounts of characters per game, gets into an MMO (Rift) that has 2 starter zones, has gone through those zones at least 45+ times total (between testing et al), and still finds that more enjoyable than the "wider" offerings of 10 starter zones in WoW.
In the end, as Azure said, many of us know the difference between "tired" or "burnt out" and not having fun. The expansion felt poorly cobbled together, claustrophobic (zones squeezed in), annoying, and just fell flat. And sadly, I and my guild walked away from endgame with a bad taste in our mouths. That's the only way I can really describe it. From someone who has always said, "fun in an MMO is what you make", I'm shaking my head and going, "where is it?"
Is Blizzard losing "significant" enough subscriptions to even think about paying attention to the feedback they are getting from people as they leave? Who knows. If they do pay attention, will they choose to make changes, assuming they are able? Will they swing it back to WotLK's gameplay, large-open continent, meatier-lore, graphics, less directed questing and minor use of phasing? Will they want to? Can they?
Will they ever get the balance right between "hardcore" and "casual"? Or will they assume they can continue to swing that gameplay every 6 months to 2 years?
I'm interested in reading a Harvard Business Review on this someday.
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There are those who play tank classes, and those that tank.
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