Quote:
Finally, we greatly appreciate feedback from the community and it can have a big influence on our game design, but at the same time we want to avoid the perception that the players are collaborating on with us on designing the game. It's tricky to manage expectations in that way, but if we lead players to believe they have more influence on design decisions than they actually do, then there's a lot of undue frustrated and dismay when we don't make a change that some may really wants us to make. Being able to take player feedback while making sure they don't expect that feedback to be implemented as-is can be a tough balancing act, but is still a necessary one.
What in the world was he trying to convey to *players*? Because it comes off as: "We listen to players, but we don't care - we're designing this game, not you."
That's a fine stance to take when the majority of players are happy with the game and there's a very small vocal minority that's unhappy and requesting outlandish things - but that's not the case. Blizzard seems hell-bent on disenfranchising as many people as possible.
It would be bad enough if this what they say behind closed doors, but to post it to the public is stupid. I would be immediately fired if I ever told customers that 'your opinions are basically meaningless and dealing with you is a tricky mind-game.'
