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Author Topic: "The inability to cancel your subscription is a feature not a bug." Mythic Spokesman [Locked]
ArcApt  1 star
Posts: 52
Registered: 2006-2-15 16:57:37
I wanted to check on my account myself, i login a first time, then i'm told to associate with an EA account on my current email adress(due to multiple accounts on same adress?), i'm then asked for an email adress as an EA account ID, and the adress is not valid.

WTF?!
Is that a commercial suicide?!
Lasraik  2 stars
Title: Chasing the tail of dogma
Posts: 277
Registered: 2003-11-13 00:14:47
But how many of the people that are having this problem will actually cancel and not just complain on VN?

 

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Morgash  1 star
Posts: 141
Registered: 2003-1-28 20:53:00
At one time, I had 6 accounts linked to one email with Mythic. I still have 3 accounts associated with this email (2 are inactive). But, I still made 3 new emails just for linking to EA. Takes about 2 minutes to create a new email account with yahoo/hotmail/gmail.

Sometimes its worth solving your own problems regardless of where the fault lies.

 

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KeepTake  1 star
Posts: 87
Registered: 2010-12-30 22:55:15
Possibly because I work in the IT industry this seems fairly straight forward to me. You can't cancel something you don't subscribe to. With the new system one account was all ready still open thus no cancel button till it expires on the new system until I re-subscribe. My account that was closed and I re-opened after the new system definately DOES have a Cancel button.

They could have communicated it better but it is not far off from other corporations systems I have personally been involved in.



I have yet to have any issues with the new billing system. /Shrug

I do know the issues they had in the passed as I was charged thousands on my Credit Card. This was reversed and a non-issue. Was not a debit card which in Canada I don't think you can link anyway. If it was a debit card (Straight to your bank account here) it could be an issue but was not an issue to me... It seems to me as though they are definately trying to improve their system.
angryranger  2 stars
Posts: 472
Registered: 2003-3-29 19:17:07
Lol with all of these goobers, it seems to me that they are intentionally driving people away. clowncars ftw!


BTW people who cannot cancel are still getting their credit cards charged. LOL, overbilling part deux. hahahahaha!

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