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Author Topic: decal / go arrow - crashing under windows 7 [Locked]
hnau
Posts: 6
Registered:
I am able to install/update decal just fine. I run into issues after I've installed plugins, namely Go Arrow. I have tried a couple other plugins which ended up with the same result. If I double click decal from the system tray when any plugins are installed, the application crashes with the info below.

I am running Win 7 x64, UAC is disabled. AC and decal are installed in non-default directories, d:\apps\decal & d:\games\ac


error posted:

Problem signature:
Problem Event Name: APPCRASH
Application Name: DenAgent.exe
Application Version: 2.9.6.0
Application Timestamp: 457447ce
Fault Module Name: StackHash_409a
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 8575a204
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033
Additional Information 1: 409a
Additional Information 2: 409af60b2b7d8dfcc8910567f61634ce
Additional Information 3: ea62
Additional Information 4: ea621ebd5a6435c591a1160a128773fa



export posted:

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : D:\games\ac
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25656 bytes, Version 0.0.11.3975
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : -19623936

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Not Installed
[mfc71.dll] : Not Installed
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16385)
[msxml4.dll] : Not Installed



Any ideas? Thanks.
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
Post the entire decal export please.

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
hnau
Posts: 6
Registered:
Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, <No Name>, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Professional (Build 7600)

[Protected Storage Service] : Manual

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : D:\games\ac
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25656 bytes, Version 0.0.11.3975
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : -19623936

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Not Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Not Installed
[mfc71.dll] : Not Installed
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16385)
[msxml4.dll] : Not Installed


---Video Device Information---
[Device] : NVIDIA GeForce GTX 260
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_05E2&SUBSYS_12623842&REV_A1
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{0C0DDDD6-D1CB-455B-B840-91B9365ED45B}\0000
[Manufacturer] : NVIDIA
[ChipType] : GeForce GTX 260
[DACType] : Integrated RAMDAC
[Revision] :
[MemoryLocalised] : 4077 MB
[MemoryEnglish] : 4077 MB
[DisplayLocalised] : 1680 x 1050 (32 bit) (60Hz)
[DisplayEnglish] : 1680 x 1050 (32 bit) (60Hz)
[DisplayWidth] : 1680
[DisplayHeight] : 1050
[DisplayBpp] : 32
[RefreshRate] : 60
[MonitorName] : Generic PnP Monitor
[MonitorMaxRes] :
[DriverName] : nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
[DriverVersion] : 8.17.0011.9621
[DriverAttributes] : Final Retail
[DriverLangEnglish] : English
[DriverLangLocal] : English
[DriverDateEng] : 1/11/2010 21:03:33
[DriverDateLocal] : 1/11/2010 9:03:33 PM
[DriverSize] : 11862120
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71E3E-46A2-11CF-677E-69321FC2C535}
[DDIVer] : 10
[DDIVerEng] : 10
[DDIVerLocal] : 10
[iAdapter] : 0
[VendorID] : 0x10DE
[DeviceID] : 0x05E2
[SubSystemID] : 0x12623842
[RevisionID] : 0x00A1
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
I see you said that decal crashes when you click on if plugins are install, but what about when no plugins are installed? Do you get the same error? Also, you probably should uninstall that one plugin that is showing an error. It probably wouldn't cause your system to crash but if its not installed there is no reason to have it there.

I'm trying to thinking anything that could cause a crash of decal when you click on it and the only thing I can think of its trying to verify that it has the latest xml files. Do you have a firewall that could be blocking it?

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
agnari  4 stars
Posts: 1,134
Registered: 2000-10-10 19:35:28
this: Plugins, 1, <No Name>, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA} can be a real issue


especially as:

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Not Installed


if it's very old and needs 1/1.1 to operate it can cause all types of problems, same as if it's new like alinco3 and .net framework 3.5 isn't installed. BUT 3.5 is post decal release so if it is installed won't show up in the export.

 

-----signature-----
Ag Nar
Portal Mule Master of the Loresraat
Mastering the pixels of gamedom, 1 MMORPG at a time..
hnau
Posts: 6
Registered:
I can only get that export when no plugins are installed. So no errors when no plugins are installed...

I have tried with .NET 1.1 framework installed with the same results. Go Arrow should only require .NET 2.0 to function as far as I know... I have verified that 2.0/3.0/3.5 are functioning.
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
Is it any plugin or certain ones? Which plugin is it failing on?

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
RoogonII  2 stars
Posts: 343
Registered:
agnari posted:

this: Plugins, 1, <No Name>, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA} can be a real issue



FYI .. {46BBF551-8578-4A59-B2FB-B5D9F4C719FA} is the CLSID owned by GoArrow ..

Bad installation?
yaroz_vn  4 stars
Posts: 1,225
Registered: 2002-6-30 20:08:11
or, he just deleted the goarrow folder without properly removing it.

 

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hnau
Posts: 6
Registered:
I've always removed it via the uninstaller. I am installing my plugins into d:\apps\decalplugins. Does it matter that this is outside the decal folder?

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