Report from Day Two (sorta) of My Nightmare:


(1) I uninstalled everything - AC, Decal and AC Dual Client.

(2) I downloaded AC from Turbine's site and installed it into a subdirectory of C:\Games. It did not run.

(3) I gave AC firewall access. It ran.

(4) I downloaded AC Dual Client and installed it into a subdirectory of C:\Games.

(5) I downloaded WhereAC and installed it into a subdirectory of C:\Games.

(6) I created 4 subirectories for AC and copied all of the files of the main AC directory into all of the subdirectories. I also gave firewall access to ACclient.exe and ACLauncher.exe from each of the subdirectories, just to be certain.

(7) I logged in to AC through ACDC on one account. I got a character screen, then logged in a character successfully.

(8) I logged in to AC through ACDC on a second account. I got a character screen, then logged in, only to yellow link, red link, then get kicked out.

(9) I tried again while running WhereAC to monitor the results. For the second account the port read 9005 and the path was correct.

(10) I tried turning off auto port and entering in ports 9000, 9005, 9010, 9015 and 9020 for each account. For the second account, I got a character screen, then logged in, only to yellow link, red link, then get kicked out. WhereAC showed the right path but no port.

(11) I tried turning off auto port and using the other (auto port check?) option. Similarly, when I tried to log in on the second account, WhereAC showed the right path but no port.

(12) I installed AC alone (from discs) on a second computer connected to the same homegroup/router also running Windows 7 into a subdirectory of C:\Games. It did not run.

(13) I gave AC firewall access. It ran.

(14) I got to the character screen and logged in a character successfully.

(15) I exited from the second computer and logged into the game on my first computer again. I then tried to log into the game on the second computer. I could access the character screen (I think); but when I logged in I got yellow link, red link, then got kicked out.

(16) I edited the .ini file on the second computer to set the port to 9005. I could access the character screen (I think); but when I logged in I got yellow link, red link, then got kicked out.


Then I started to search the Net once more for solutions.

(17) I tried installing NET Framework 1.1 and the Service Pack, even though there have been issues with Windows 7. Having these present seemed to preclude ANY access to the game, so I uninstalled them.


When I gave up last night in sorrow and frustration, I had managed to return to my starting point: I can access the game on one account (whether using AC DC or not), apparently on port 9000.


I was hoping that I could win the lottery last night so I could fly Drakier (or some other sage) from wherever they live to Toronto to fix this for me. No such luck.


I will continue to seek advice and/or search the Net and/or consult Turbine, but my patience is not infinite.


I NEED to play this game on multiple accounts at the same time. I BOUGHT my new computer largely so I could handle recent graphics changes in AC. I will be VERY IRRITATED if I can't fix this soon. I may very well QUIT the game as a result and Turbine will lose the monthly revenue from 5 accounts.


I am posting all of this partly so that when/if I quit people will at least understand that I did everything possible to keep playing before I left.


Uldar

When you say you gave firewall access are you talking about windows firewall or a firewall built into your router?

 

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Umm, you *NEED* .net 1.1 for ACDC, I know I was unable to use ACDC without it... It's listed on http://acdualclient.drakier.com/ as a req (the various Major versions of .net are SEPERATE bits of software)
If you are missing Either .net 1.1 or the VB6 runtime files you *WILL* have issues, as stuff will not work. Usually, for me, missing one or the other of those 2 installs meant ACDC would NOT let a second client in even if it worked for a single client (usually it was the VB6 as I KNEW I needed the .net 1.1 and had it installed already).
I currently have AC, Decal and Drakiers Dual Client on 3 diff machines running Win 7, 2 are Win 7 x64 Professional and the 3rd is Win 7 Starter (netbook :^) I did the whole thing of install AC, get it working first, install decal and get it with no plugin's working, and then get ACDC going. The Port managing feature *Does* work for *me*, so it is possible to get it going, I'm not sure what is causing your issue. If you want an Export to see what I have installed verus your install, please let me know and I'll post one up (or it any of the trouble shooters want to see one from a working Win 7 x64 Install). My bigger machines are even setup a little differently path wise, one is on a boot partition the other has in on a secondary partition......

Oh, ACDC does REQ some of these checked on the options screen or it acts funny (aka doesn't work)

Advanced setup
Warn of dupe path paths.
Enable injection (*Important* for Win 7 at least I believe)
Enable polling Path Detection
Enable hook path Detection
Enable Filter Path Detection

 

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Admittedly I'm not familiar with the various Net Frameworks. When I was initially setting up my computer for AC, etc, I downloaded and installed what seemed to be the "latest" version, which I believe is 4.


- Will that suffice, or must it be 1 specifically?


- I am most fussed about being able to dual (or multiple) client, so I haven't been worrying about a Decal install until I get AC DC working. Do I need to install Decal and get it running BEFORE I do AC DC, even though AC DC is not Decal-dependent?

.Net Frameworks are not backwards compatible so just because you have 4 installed, if a program needs 1.1, you still need to have 1.1 installed.

You don't need to have Decal installed for Dual Client. You could just uninstall Decal and all plugins until you get Dual Client running without a problem.

 

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I was referring to the Windows Firewall.

You may have to open it on both, but the router has to setup either way. If you are not familiar with forwarding ports on a router the following website walks you through it step-by-step.

http://www.portforward.com - scroll to the bottom of the first page and select your router to get started.

 

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It is recommended to get Decal installed first since ACDualClient does attempt to use the Decal Filter as a way to monitor which client is loaded ingame at the time. While it is certainly not required, it is definitely recommended.

I recommend you look at the sticky post titled "List of links for decal and associated necessities.. " I did a lot of work putting together the list of links for both 32 and 64bit OS'. Go through and install EVERYTHING for your OS.

Also, what type of router are you running? There are simply some routers that will not support running multiple clients. If you want to try a new router, the Linksys WRT54G definitely works with multiple PCs/clients without any special configurations, and you can find refurbs for $20ish or new for $40ish.

 

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Ok - I uninstalled everything then followed Yaroz' list.

The result:
- AC vanilla logged out the first time I tried it; but subsequently worked.
- I installed Decal. I was able to log into AC with Decal on, with no plug-ins installed.
- I installed AC DC. I was able to log in one account, but the others lagged out.

Then I tried setting everything (AC, Decal and AC DC) to run as administrator and in Windows XP Service Pack 3 emulation. AC DC did not appear to like that, so I turned both features off again for it alone.

I can still log in only one account in AC DC.

Being a stubborn person, I am willing to go through the entire exercise just once more, running EVERYTHING as an administrator just to see if it helps, but before I do that I thought I would drop by here again and provide my latest Decal dump, seeking any additional thoughts/advice:

Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.1, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)

[Protected Storage Service] : Manual

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Games\Turbine\Asheron's Call
[Launcher App] : ACDCClient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25656 bytes, Version 0.0.11.3994
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : -25677824

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16605)
[msxml4.dll] : Installed (4.20.9876.0)


---Video Device Information---
[Device] : ATI Radeon HD 5770
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{41D7ADED-0F49-40EC-89FA-F07DE02DE2E2}\0000
[Manufacturer] : ATI Technologies Inc.
[ChipType] : ATI display adapter (0x68B8)
[DACType] : Internal DAC(400MHz)
[Revision] :
[MemoryLocalised] : 4071 MB
[MemoryEnglish] : 4071 MB
[DisplayLocalised] : 1920 x 1080 (32 bit) (59Hz)
[DisplayEnglish] : 1920 x 1080 (32 bit) (59Hz)
[DisplayWidth] : 1920
[DisplayHeight] : 1080
[DisplayBpp] : 32
[RefreshRate] : 59
[MonitorName] : Gateway FHX2300
[MonitorMaxRes] :
[DriverName] : atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32
[DriverVersion] :
[DriverAttributes] :
[DriverLangEnglish] :
[DriverLangLocal] :
[DriverDateEng] :
[DriverDateLocal] :
[DriverSize] : 0
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71EE2-2BF8-11CF-7D64-4205A1C2C535}
[DDIVer] : 10
[DDIVerEng] : 10.1
[DDIVerLocal] : 10.1
[iAdapter] : 0
[VendorID] : 0x1002
[DeviceID] : 0x68B8
[SubSystemID] : 0x25431002
[RevisionID] : 0x0000
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

Thank you.