So here is a puzzler:


I recently purchased a new computer that runs Windows 7. Naturally, I want to play my favourite game on it.


I installed AC Throne of Destiny from my CDs.

Then I accessed the game to download all the subsequent patches/updates.

Then I logged in a character. (So far so good.)

Subsequently I installed Decal and AC Dual Client. They are installed in C:\Games\etc etc in separate directories.


- I am able to log in AC on one account.

- I am able to log in AC on one account with Decal running (and no specific plug-ins installed).

- I am able to log in AC on one account using AC Dual Client.

- I am able to log in AC on one account using AC Dual Client with Decal running (and no specific plug-ins installed).

- I am able to use AC Dual Client to get to the character screen on multiple accounts.


However: as soon as I try to log in any character when I have more than one account open, I get yellow bar-then red bar-then crash.


I have looked in the Dual Client forums and on AC Vault Technical Boards for a solution, but have not been able to find one.


- I tried giving AC and Dual Client firewall exceptions – no effect.

- I tried running AC and DC as an Administrator. It appeared to have no effect on AC, but it messed up DC - so no help.

- I tried changing the port forwarding. I think I was successful, but it didn’t seem to help so I reversed the changes

- I have uninstalled and reinstalled DC in different directories – no improvement.


As I have five active accounts, I REALLY NEED to be able to play on more than one account at the same time.

- I could set up my old computer as well so I could play AC on two accounts at the same time; but AC’s performance on my old machine wasn’t uber – hence the reason for the upgrade.

- I REALLY rely on AC DC for a positive playing experience. If I can’t get it to work, I may be forced to limit my playing time or shift to another game entirely – something I don’t want to do.


PLEASE HELP!

Ummm.. have you tried posting a decal export?

 

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I wasn't sure how useful it would be as I'm not sure that it's a Decal issue, but your wish is my command:

Decal (DenAgent.exe) version: 2.9.6.0

type, enabled, name, version, clsid
Plugins, 0, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}
Plugins, 0, LifeTank X, 11.9.0.9, {910C0F8E-827A-4E35-A980-50D57D0B1296}
Plugins, 0, Sort It!, 5.9.6.0, {70DDE3AE-5ADD-4003-9600-C2F6830D7670}
Plugins, 0, MiniMap, 1.1.0.264, {92C09018-E815-4C22-987B-8E553154146E}
Plugins, 0, <No Name>, <No Version>, {22C182F7-DD8E-4894-B7F0-27D52B27DA96}
Plugins, 0, Squire, 1.0.1.0, {77B00276-B787-4ED9-B242-4348E917EE36}
Plugins, 0, Tings, 1.0.0.49, {864F2945-A564-4C8D-A36F-0CAF267F7612}
Plugins, 0, ScrollReader3, 1.6.0.0, {1D9551D0-E3EF-4D2F-9953-6469550497DC}
Plugins, 0, HWAC_Stats.dll, 1.4.0.4, {1D17D4A2-D62C-46B5-881E-A06EEF47D7DF}
Plugins, 0, Imp Inventory, 1.0.0.4, {006D1FA0-DDB5-42BC-9DAA-6D1DC696712E}
Plugins, 0, <No Name>, <No Version>, {4338186E-7AE8-4B9E-985D-98D692036EA8}
Plugins, 0, Scroll Watcher, 0.4.0.112, {FD7B40BF-B2BA-401D-B0B9-373907D1207F}
Plugins, 0, SSSort, 2.2.0.0, {B9765335-51EC-4C24-AE39-D6E1BA6AE4AD}
Plugins, 0, Quest Timer, 2.4.0.2, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}
Plugins, 0, Corpse Tracker, 1.0.1.2, {B45EF4AD-0D1B-4D74-AA4C-D0CC3045C619}
Plugins, 0, Spellbar Saver, 2.2.0.1, {C9D83ECD-28C6-4D9D-B994-984DB26B5C2E}
Plugins, 0, Radar Add-on, 1.2.0.53, {CA23F8D7-7E71-423A-A928-BC5CDD8FBD96}
Plugins, 0, Alinco3, 1.0.1.9, {ED1645F2-7BE3-44C0-8677-F64252F79309}
Plugins, 0, Virindi Follower, 0.0.0.4, {F99EC4CF-2C9B-4A8A-84A5-BAA7222F8A07}
Plugins, 0, SkunkVision, 1.0.0.7, {B8B64AFD-3D96-490D-A70B-CE962227148A}
Plugins, 0, Mule Trade It!, 0.0.0.368, {9D762D6E-6444-485A-B242-C50386013763}
Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}
Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}
Network Filters, 1, Darkside Filter, 11.9.0.9, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}
Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}
Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}
Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}
Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}
Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}
Network Filters, 1, <No Name>, <No Version>, {375A7C84-B4FD-49BB-B63D-15CCC004E979}
Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}
Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}
Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}
Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}
Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}
Services, 1, Decal Networking Service, 2.9.6.1, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}
Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}
Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}
Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}
Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}
Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}
Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}
Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}
Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}
Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}
Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}
Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}

Operating System:
Home Edition (Build 7600)

Decal Settings
[Injection Method] : Timer (Default)
[Portal Path] : C:\Games\Turbine\Asheron's Call - Throne of Destiny\
[Launcher App] : acclient.exe
[Update URL] : http://update.decaldev.com
[memlocs.xml] : 25656 bytes, Version 0.0.11.3994
[messages.xml] : 54173 bytes, Version 2008.04.15.1
[Video Memory] : -25677824

D3DX Libraries (Only d3dx9_30 is required)
[d3dx9_24.dll] : Installed (9.5.132.0)
[d3dx9_25.dll] : Installed (9.6.168.0)
[d3dx9_26.dll] : Installed (9.7.239.0)
[d3dx9_27.dll] : Installed (9.8.299.0)
[d3dx9_28.dll] : Installed (9.10.455.0)
[d3dx9_29.dll] : Installed (9.11.519.0)
[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---
Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks
[v1.0.3705] (1.0 Final) : Not Installed
[v1.1.4322] (1.1 Final) : Installed
[v2.0.50215] (2.0 Beta 2) : Not Installed
[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)

C++ Libraries
[msvbvm60.dll] : Installed (6.0.98.15)
[atl70.dll] : Not Installed
[mfc70.dll] : Not Installed
[msvcr70.dll] : Not Installed
[msvcp70.dll] : Not Installed
[atl71.dll] : Installed (7.10.3077.0)
[mfc71.dll] : Installed (7.10.3077.0)
[msvcr71.dll] : Installed (7.10.3052.4)
[msvcp71.dll] : Installed (7.10.3077.0)

Microsoft XML Libraries
[msxml3.dll] : Installed (8.110.7600.16605)
[msxml4.dll] : Installed (4.20.9876.0)


---Video Device Information---
[Device] : ATI Radeon HD 5770
[Device Name] : \\.\DISPLAY1
[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_25431002&REV_00
[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{41D7ADED-0F49-40EC-89FA-F07DE02DE2E2}\0000
[Manufacturer] : ATI Technologies Inc.
[ChipType] : ATI display adapter (0x68B8)
[DACType] : Internal DAC(400MHz)
[Revision] :
[MemoryLocalised] : 4071 MB
[MemoryEnglish] : 4071 MB
[DisplayLocalised] : 1920 x 1080 (32 bit) (59Hz)
[DisplayEnglish] : 1920 x 1080 (32 bit) (59Hz)
[DisplayWidth] : 1920
[DisplayHeight] : 1080
[DisplayBpp] : 32
[RefreshRate] : 59
[MonitorName] : Gateway FHX2300
[MonitorMaxRes] :
[DriverName] : atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32
[DriverVersion] :
[DriverAttributes] :
[DriverLangEnglish] :
[DriverLangLocal] :
[DriverDateEng] :
[DriverDateLocal] :
[DriverSize] : 0
[MiniVdd] : n/a
[MiniVddDateEng] : n/a
[MiniVddDateLocal] : n/a
[MiniVddSize] : 0
[Vdd] : n/a
[RenderWindow] : Yes
[Beta] : No
[Debug] : No
[Signed] : No
[SignValid] : No
[Identifier] : {D7B71EE2-2BF8-11CF-7D64-4205A1C2C535}
[DDIVer] : 10
[DDIVerEng] : 10.1
[DDIVerLocal] : 10.1
[iAdapter] : 0
[VendorID] : 0x1002
[DeviceID] : 0x68B8
[SubSystemID] : 0x25431002
[RevisionID] : 0x0000
[WHQL Level] : 0
[NoHardware] : 0
[DDAccelEnabled] : Yes
[3DAccelExists] : Yes
[3DAccelEnabled] : Yes
[AGP Enabled] : Yes
[AGPExists] : Yes
[AGPExistsValid] : Yes

the Yellow/Red link problems are almost always network related. Maybe the Auto-Port isn't enabled or functioning correctly.

Plugins, 0, <No Name>, <No Version>, {22C182F7-DD8E-4894-B7F0-27D52B27DA96}


Plugins, 0, <No Name>, <No Version>, {4338186E-7AE8-4B9E-985D-98D692036EA8}


no telling what kind of issues these two failures are causing they should be deleted as they look like failed or incomplete un-installs.

 

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Any time ANYONE posts on this board, we usually ask for an export, since this is a "AC Utilities" forum and not an "AC Troubleshooting" forum. 99% of the people that post here have problems because they did not install something properly. Posting an "export" helps us determine some of those problems. In your particular case, I would venture to guess that Drakier is correct. Though the plugins that you did not properly uninstall might cause problems in the future, neither of which are the Virindi Views, which is the leading cause of problems in the improperly uninstalled plugins situation.

 

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Not sure if this helps any but, up until the network code patch that Turbine did, I always had to change the network ports manually in the UserPreferences.ini file.

[Net]
ComputeUniquePort=False
BindInterface=
UserSpecifiedPort=9000

Make one client 9000, then on the second client change the number to 9010 (I allow 10 ports in between clients)


Like I said, this probably has nothing to do with your problem, but it is worth a shot.

 

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yeah.. that is always a possibility. Turn off Auto-Port completely, and manually specify a separate port each client.... although that is what Auto-Port is supposed to do.. there is no guarantee it works in Vista or Win7. That code hasn't been touched since XP so I can't really say for sure that it does anything for ports or not.

WhereAC should tell you for certain since they use the same code however. You can run WhereAC and take notes on what it says, then launch a client fully to the Character Select screen and run WhereAC again and compare to previous notes. Port and Path should have changed after launching the first client.

I just did the same thing with my son's laptop that is running Windows 7. I followed yaroz's steps that he posted in this thread:


http://vnboards.ign.com/ac_utilities/b5432/113031404/p1/?30


I haven't had any issues with ACDC, but I usually only have two accounts active when I'm muling.

 

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I had a similar problem and setting my path manually to my 2nd AC folder always fixed it for loading a second acc.

 

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