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Author Topic: Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet [Locked]
Fozzie_Bear  4 stars
Posts: 2,490
Registered: 2001-12-20 01:43:43
Company representing another company perhaps... That's not my gig. It's far from irrelevant in a direct customer relations interactions, because while I do advocate STRONGLY for a customer, my goodwill dries up quickly when faced with a whiny argumentative prick. If you think your attitude in a conversation with a CSR has no bearing on its outcome, you are wrong. There's plenty that I can opt to not bring up that you as the customer have no idea were even options.

Oh and here's a protip, saying to a CSR that you are going to be a prick on the call and its not directed at them is NOT gonna help your calls outcome... Being polite sure will though!

 

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The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
Walker_ID  3 stars
Posts: 673
Registered: 2002-5-29 10:20:09
Fozzie_Bear posted:

Company representing another company perhaps... That's not my gig. It's far from irrelevant in a direct customer relations interactions, because while I do advocate STRONGLY for a customer, my goodwill dries up quickly when faced with a whiny argumentative prick. If you think your attitude in a conversation with a CSR has no bearing on its outcome, you are wrong. There's plenty that I can opt to not bring up that you as the customer have no idea were even options.

Oh and here's a protip, saying to a CSR that you are going to be a prick on the call and its not directed at them is NOT gonna help your calls outcome... Being polite sure will though!



i'm the polite guy....i get the run around...because i'm slow to anger


i have friends who are dicks to csr's and they get results...


you might be the exception...who knows....my experience tells a different story

 

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You can't outrun Darwin
Fozzie_Bear  4 stars
Posts: 2,490
Registered: 2001-12-20 01:43:43
Nope. The other CSRs around me are all the same when it comes to this. The old axiom holds true, you will always get more flies with honey than vinegar.

 

-----signature-----
The Oatmeal Butterscotch paired with a Snickerdoodle
turned my cynical penis into a happy vagina
Then after an Oatmeal Cranberry and Double Chocolate,
it made my new vagina spontaneously sing the Trolololo Song in an elevator.
---AkagiyamaMissile
aon_mixed  4 stars
Title:
Pirate Kitty

Posts: 2,317
Registered: 2002-8-19 07:30:30
I saw this on Wired's twitter last night

 

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may contain partial nudity
Ah-Schoo  4 stars
Title: Fuzzy Caterpillar of Friendliness
Posts: 3,034
Registered: 2000-8-11 09:05:29
Aerlinthian posted:

I can't count how many times I've warned people about their own ego bringing them down.

Does that include acting like you have inside information on everything and know the solution to all of your country's problems?

 

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.
Opinion = fact. Anecdote = proof. Political label more important than either of those.
Welcome to ACF, where debate goes to die.
.
"fascist totalitarian secular progressive Zionist intellectually challenged Christian puppets." - Aerlinthina
-Accident-  3 stars
Title: Waiting to happen
Posts: 660
Registered: 2000-8-24 09:49:04
lol apparently the Ocean Marketing website content was plagiarized from other sites...right down to the "About Us" page.

https://docs.google.com/spreadsheet/ccc?key=0AnMPztotGCGadE1sQkV4aDlOVWRFTGtkS1VzUldHRnc#gid=0

 

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I realize now I do not fear death. I fear my daughter will not be free when I die.
- NR, #iranelection
Tipztoe  4 stars
Posts: 1,775
Registered: 2004-3-1 17:53:43
nice but why does Mike sign his posts gabe?
Cao_Ren  1 star
Title: Archmaster
Posts: 157
Registered: 2001-7-13 18:33:35
I was entertained.

 

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Overlord of Wei-Britain
"Woooo, threesome with me, Cao, & Lynea!" -Poit-Narf
Chogram  3 stars
Posts: 945
Registered: 2001-8-23 02:52:32
So what happens if this guy commits suicide?

It's disgusting that the internet hate mob thinks that it's okay to ruin a persons life just because he sent a series of anger charged emails.
The-Sofa-King  1 star
Title: King of the Futons
Posts: 144
Registered: 2002-7-9 22:06:31
-Accident- posted:

lol apparently the Ocean Marketing website content was plagiarized from other sites...right down to the "About Us" page.

https://docs.google.com/spreadsheet/ccc?key=0AnMPztotGCGadE1sQkV4aDlOVWRFTGtkS1VzUldHRnc#gid=0



I figured if I read long enough, someone would bring this up. This was like the best part about the entire thing.

 

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