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Author Topic: Bad Customer Service + Gamers + Penny Arcade = Your ass belongs to the internet [Locked]
Malrothien  2 stars
Posts: 455
Registered: 2002-8-4 16:48:25
SuperDyu posted:

So... the guy's life is basically done.

He's hit #1 on Reddit, front page of almost all the game blog, Forbes has an article out on him, Geico has tweeted jokes about his emails, and social media search engines are clocking in over 10,000 mentions of him in the past 5 hours. Even the guy in the original email (Dave) has asked people to back off... yea... not happening.

Did I mention the douche is the President of an small internet marketing consulting company?



He honestly deserves it. That is AWFUL customer service and any service based company should fail if they cannot provide any decent level of CS.


Edit: If I ever spoke to a customer like that, I'd be fired. Plain and simple.

 

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AkagiyamaMissile  4 stars
Title: Lord of the Lactose Intolerant
Posts: 3,975
Registered: 2003-4-22 07:39:44

 

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Onslaught.  4 stars
Title: I've always wanted a title.
Posts: 1,377
Registered: 2001-2-13 13:46:37
One thing Paul said was right. This is great PR.... For Penny Arcade...

 

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Natoli  1 star
Posts: 148
Registered: 2002-2-1 11:53:08
For someone who's been on the internet for sooo long... He sure doesn't know how it works.

 

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levgre  3 stars
Posts: 606
Registered: 2001-10-24 07:24:49
Quote from oceanmarketing's home page...

"our brand is no stronger than your reputation- and will increasingly depend on what comes up when you are Googled"

Ironing

 

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Caoilin  4 stars
Title: Instigator
Posts: 2,278
Registered: 2001-11-20 00:03:45
Shazami posted:

And why not give the link to an update of that drama?

http://penny-arcade.com/resources/an-update1.html


because if you scroll down the first page, the update is on it. -_-

 

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Rhodoman  4 stars
Posts: 1,397
Registered: 2001-6-14 21:02:19
All I could think of was the last line in this xkcd.

Rho

 

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Caoilin  4 stars
Title: Instigator
Posts: 2,278
Registered: 2001-11-20 00:03:45
http://wwebsiteasontheinternet.com/

 

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"Cao is really an asexual cricket from outer space" - Bernion
"I just wish you had man bits" - ShalisR
"i'll be your dirty ignorant redneck if you will be my drugged out cripple bitch" - shaggynuts24
"again, I'm stupid" - Brandun
arekthorn  1 star
Posts: 200
Registered: 2002-5-27 18:26:39
amazeballs!

 

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Shazami  2 stars
Posts: 453
Registered: 2002-3-22 16:26:07
Caoilin posted:

Shazami posted:

And why not give the link to an update of that drama?

http://penny-arcade.com/resources/an-update1.html


because if you scroll down the first page, the update is on it. -_-



Not if you click the link in the first post of this thread...

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