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Author Topic: Am I crossing a line here? [Locked]
TheUnholyGhost  2 stars
Title: Mr. Subtle
Posts: 271
Registered: 2000-4-4 13:21:40
If someone owes my business $5,000, I am going to contact them in any way possible to get the debt resolved.


I would contact them politely over Facebook requesting that they contact the office.

If they did not respond, I would send a second politely worded request instructing them to contact the office. But I would include that this will be the last communication, and from that point, I'd be going to a debt collection service.


F them.

 

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Velvet_Ice  1 star
Posts: 107
Registered: 2003-12-12 12:35:01
aon_mixed posted:

you can use facebook to get their contact information, though you should not use it as a means by which to notify or collect...

reason i say this is because of the FDCPA, which states that unless you can verify that the person to whom you are speaking to is the actual first person (who owes the money) or the third party (authorized designatee or co-signer) you may not discuss the debt with anyone.

you as a collector type person cannot be sure who is reading or responding to a facebook message.



Awesome point. However, as TUG pointed out, would I be able to just request they contact the office about their outstanding balance? Or maybe just contact the office?


HeartView posted:

2 years? Ever thought of hiring a collection agency?



I just started doing the collections. I'm going to talk to her about this and garnishing wages to see why she hasnt done it in the past.

 

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Dark_EternalFF  4 stars
Title: Official ACF Turd
Posts: 1,838
Registered: 2002-11-8 22:44:06
You should show up at their goddamn houses with a pair of greasy Italians wielding crowbars and handguns and demand the money.

 

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"We poison our air and water to weed out the weak! We set off fission bombs in our only biosphere! We nailed our God to a stick! Don't fk with the human race!"
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ikkoikki  4 stars
Posts: 1,964
Registered: 2009-2-8 10:34:47
Dark_EternalFF posted:

You should show up at their goddamn houses with a pair of greasy Italians wielding crowbars and handguns and demand the money.



or Russians.

 

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Tipztoe  4 stars
Posts: 1,775
Registered: 2004-3-1 17:53:43
pretty sure combat will bust their kneecaps for a 30 of natty light
Hawkson  4 stars
Title: I AM AN ASSASSIN (SHH)
Posts: 1,791
Registered: 2001-10-23 22:57:09
First step, I would think, is to check the regulations regarding collections in your state.


You may be very limited as to how you are allowed to make contact regarding outstanding debts.

 

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Immortal_Haze  2 stars
Posts: 498
Registered: 2002-1-31 17:54:09
IMO, the time to "work something out" ends when they change their communication information to something you don't have access to. Collection agency - let them do the harassing to get your payment.

 

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Dark_EternalFF  4 stars
Title: Official ACF Turd
Posts: 1,838
Registered: 2002-11-8 22:44:06
ikkoikki posted:

Dark_EternalFF posted:

You should show up at their goddamn houses with a pair of greasy Italians wielding crowbars and handguns and demand the money.



or Russians.



I do like me some beefy Russian men.

...wait...

 

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Max Fox (AC), Zygran (WoW, SWTOR)
"We poison our air and water to weed out the weak! We set off fission bombs in our only biosphere! We nailed our God to a stick! Don't fk with the human race!"
DE/Mr Pants 2012
-Foxy-  5 stars
Title: Moderator
Über Brat

Posts: 6,565
Registered: 2002-5-29 21:46:17
so what did your boss say?

 

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purplehugmonkey  2 stars
Posts: 466
Registered: 2005-5-16 18:42:03
I think this would be completely inappropriate.

You can use it to find direct contact information, but Facebook or any social networking site is a totally unprofessional venue for collection matters.

If you're just information gathering that's cool, as information is public, but I think referral to a professional collection agency would be the appropriate step if you are unable to contact via email, phone, or postal mail.

 

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