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Author Topic: If you have cancelled your WoW account... [Locked]
PallyDog  3 stars
Title: WoW Vault Staff
Teh Pyckles!

Posts: 991
Registered: 2003-3-4 07:09:21
Take the time to mkae sure it's really cancelled. Several things have happened to me and some friends.


They cancelled their account.


They continued to be charged.


or


Instead of stopping the charges, a different card on file was simply charged.


or


The billing cycle was changed but not stopped.


And yes, feel free to say "Duh, they didn't do it right!" But when numerous people who have previously cancelled their accounts discovered they're being charged for something they have previously cancelled successfully it makes you wonder.


I had a six month subscription. I cancelled recently after Cata was released. It was supposed to up some weeks ago. I checked and I've been charged fo thee seperate accounts. I only have two. My cousins and guildy have both had the same sot of problems. Blizzard was little help. I had to refute the charges with my credit company.


So just a heads up. Double check and make sure you account is truly cancelled if you've gone throught the process.

 

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"Pallys are simply self healing rocks." - IndridCole
Rill_of_WE  3 stars
Title: WoW Vault Site Manager
Posts: 557
Registered: 2002-8-6 09:16:33
>.<

 

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Arcilite_I  4 stars
Title: VN's Most Wanted
Posts: 1,260
Registered: 2002-1-27 08:46:24
That's crappy, hope it works out Pally.

 

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PvPing since 1977
regulator_cracka  4 stars
Title: They finally recognized greatness.
Posts: 3,726
Registered: 2009-1-6 15:07:53
Blizzard outsourced billing to Mythic.


This is just called maintenance people, duh!

 

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Self Appointed Smart Ass - Level 80
If you think my opinion is idiotic, re-read yours.
Dont worry I will give my opinion anyways.
The PvP MMO is NOT a "niche" market, Mythic is just a "niche" company.
siujoey  2 stars
Posts: 280
Registered: 2001-12-26 09:10:44
Actually, this is always a good idea. In college, I worked for a massive bank that shall go unnamed. The number of people that canceled something and kept getting charged for it was incredible.

If you have an automatic monthly charge that you cancel- get some sort of confirmation, and then pay attention to your next statement. (ESPECIALLY if you cancel it online, or some other way that doesn't require an actual person to acknowledge your cancellation.)

 

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I'm the Dude. So that's what you call me. You know, that or, uh, His Dudeness, or uh, Duder, or El Duderino if you're not into the whole brevity thing.
The_Korrigan  3 stars
Title: Scrub Buster
Posts: 955
Registered: 2001-7-17 03:51:32
In my opinion, a basic precaution when you cancel any recurring online account, and not only WoW or a game, is to also remove your payment details. It's the first thing I did in any MMORPG I've quit, including Rift recently. This way, you're 100% sure they won't, either accidentally or maliciously, take any money from you.

 

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SWTOR: 50 Jedi Shadow (Tank), 50 Sith Marauder (Annihilation).
LOTRO: Lifetime account, playing very casually.
WoW: Both accounts canceled for now.
GW2: Future Warrior.
PallyDog  3 stars
Title: WoW Vault Staff
Teh Pyckles!

Posts: 991
Registered: 2003-3-4 07:09:21
Agree about removing info. Oddly enough they won't let you remove it all. Or it doesn't get removed. My cousin had to call in and get a card removed. I'm certain I've seen the option to remove payment details before but last time Ichecked I couldn't find it either.

 

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"Pallys are simply self healing rocks." - IndridCole
Auenwing  3 stars
Title: straightface
Posts: 589
Registered: 2002-12-27 23:23:12
Thanks for the heads up, Pally. I will have my husband and son both keep an eye on their CCs.


I'm sorry that happened.


The one I used exclusively for WoW had a fraudulent charge show up (from a merchant who thankfully declined it) on it after I cancelled my WoW accounts, which tripped the bank and I having a discussion and the proper cancellation process of the CC number and them issuing me a new one.


I am left pondering the concept of someone who would 'borrow' a CC number to order flowers on line.

 

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The weapon is only as good as the person wielding it.
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Arcilite_I  4 stars
Title: VN's Most Wanted
Posts: 1,260
Registered: 2002-1-27 08:46:24
Auenwing posted:

I am left pondering the concept of someone who would 'borrow' a CC number to order flowers on line.



I didn't think you would notice and they were for you anyway

 

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PvPing since 1977
GutterSludge  4 stars
Posts: 1,034
Registered: 2005-11-6 10:54:55
When you cancel it states that your payment information will be removed..

or it used to anyway...

 

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Guttersludge
People just can't handle the truth.
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