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Topic:
software issue [Locked] |
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
My client has a software program called Mercury Electronic Parts Catalog(MIDAS). They upgraded their computer from an old celeron with xp to a newer win 7 walmart machine. The software is supposedly vista compatible(shouldn't be a problem, right?) and the install says its successful.
Upon opening the program it just hangs there using 50% of the cpu load. It's running as admin. I have tried different compatibility options - vista, xp, 2000.
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" If you cant trust a fat buddha with a slurpy in his hand, who can you trust?" - MT_Gouru
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
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Hmm, try assigning the program to a particular core.
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
Tried, no help. When I set it to use just 1 core it shoots up to 100% usage.
It's version 9.0 while 11.4 is the latest. What sucks is you have to be a member to get the updates. My client was previously an authorized mercury dealer, but gave it up. They ended up buying this version on Ebay thinking it was compatible with Win 7.
I cannot even find a phone number to see how much Mercury would charge.
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" If you cant trust a fat buddha with a slurpy in his hand, who can you trust?" - MT_Gouru
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
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Can you set compatibility mode to XP?
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
I have tried them all. Even tried the built in compatibility program in Win 7.
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" If you cant trust a fat buddha with a slurpy in his hand, who can you trust?" - MT_Gouru
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
waterfireTD posted:
It's version 9.0 while 11.4 is the latest. What sucks is you have to be a member to get the updates. My client was previously an authorized mercury dealer, but gave it up. They ended up buying this version on Ebay thinking it was compatible with Win 7.
That sounds a little fishy tbh... if they want to see Mercury prices then I assume they want to sell or compete somehow. If they want to sell they should just buy the correct copy. If they want it for some less than ethical reason, I would not support that.
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
its a parts database. Its for a boat marine shop. They do repairs, sell boats, trailers, etc. So, having the parts list is pretty much a requirement. With the economy they way it is people aren't buying boats, even used boats. To save some money they cut back on mercury(which was a small portion of their sales anyway).
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" If you cant trust a fat buddha with a slurpy in his hand, who can you trust?" - MT_Gouru
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jarom_td  Posts: 122
Registered: 2000-8-8 12:45:59
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
Have you tried XP mode (different than compatibility mode)?
http://windows.microsoft.com/en-US/windows7/products/features/windows-xp-mode
http://www.microsoft.com/windows/virtual-pc/download.aspx
We had to do that with one of our older programs where I work.
edit: It has to be installed. And I think it only works on Win7 Pro and higher.
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
they have Home Premium. I doubt they would want to upgrade.
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" If you cant trust a fat buddha with a slurpy in his hand, who can you trust?" - MT_Gouru
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Date Posted:
6/24/11 2:03pm
Subject:
software issue |
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Maybe try installing it on XP to see if its actually a good copy?
Otara
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