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Author Topic: Random blue screens [Locked]
Greybear1andonly  1 star
Posts: 181
Registered:
When you finally tear it down for RMA, even if a standee is misplaced, send it in.


Take a black marker, and on the outer edge of the motherboards top right corner, mark it. When you get your replacement, check for that mark.
Lannai  1 star
Posts: 103
Registered: 2004-10-7 21:55:56
He'll probably get another person's rma with a mark in a different corner

 

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Speak-pkhq  1 star
Title: Sheep's bane
Posts: 113
Registered: 2002-7-7 21:32:14
Lannai posted:

He'll probably get another person's rma with a mark in a different corner

lol. fun with troubleshooting >.<

 

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Greybear1andonly  1 star
Posts: 181
Registered:
True, but then he will also know it was previously RMA'ed if the other person did the same - if your already expecting a problem, your less likely to spend 20hours to debug it, and more likely to spend 2 hours and say "F U, this is a broken one too."


Quazimortal  4 stars
Title: The One and Only
Posts: 1,557
Registered: 2004-9-18 21:52:58
Will companies really do that? Send an already RMA'd piece of hardware to someone else who is RMA'ing something? That's just dirty and horrible business practice.

 

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“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.” ~Leopold Stokowski
Greybear1andonly  1 star
Posts: 181
Registered:
In a perfect world, the company gets your RMA and sends you a NEW BOXED ITEM. Very few companies do this, but I have seen this several times.


In the real world experience:

They get your RMA, verify it for visual issues, send you another that has already been recieved, tested, fixed from prior RMA's.


The bad thing is that they cannot test Every hardware setup, so they are just testing to make sure its within specs, so if it was a hardware conflict issue, youll still have the problem on the returned board.
Quazimortal  4 stars
Title: The One and Only
Posts: 1,557
Registered: 2004-9-18 21:52:58
Well I'm glad to have learned this bit of information, I can now be better prepared in the future.

 

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“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.” ~Leopold Stokowski

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