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Topic:
My first visit to an Apple Retail Store. [Locked] |
Ravynmagi  Title: Moderator
Posts: 1,098
Registered: 2001-12-23 17:10:17
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
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I learned a couple things tonight.
Don't visit an Apple Retail Store at 7pm on a Saturday night. That place is crazy crowded.
The employees are not all "Apple Geniuses". I went to talk to someone about an issue with my iPad and the guy looked at me like I walked in with a dead skunk. He tells me they are not too good with diagnosing problems and I would have to schedule an appointment with an actual Apple Genius.
Turns out an issue I didn't notice earlier with my iPad, there is some separation between the top edge of the LCD and the glass, exposing the backlight. I can see a long thin strip of white light when looking at the iPad from an certain angle.
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
Out of curiosity, have you ever bought a tech item and been 100% satisfied?
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Lokkie_the_Fierce (+3.14)
http://c.mymovies.dk/ryejay123 |
Lannai  Posts: 103
Registered: 2004-10-7 21:55:56
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
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heiromancerdrackus  Title: Is, indeed, a fat ass.
Posts: 274
Registered: 2001-12-24 17:04:55
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
Lokkie_the_Fierce posted:
Out of curiosity, have you ever bought a tech item and been 100% satisfied?
You really beat me to it.
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Ravynmagi Title: Moderator
Posts: 1,098
Registered: 2001-12-23 17:10:17
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
Lokkie_the_Fierce posted:
Out of curiosity, have you ever bought a tech item and been 100% satisfied?
I know I'm picky. But when I buy something brand new, I really do expect that is be 100% free of physical defects. I don't want any nicks, scratches, or any other weird blemishes on my product. It just bugs me I paid the same price as everyone else, but mine isn't the same quality.
This iPad for example, I had not idea about the screen issue for about a week. And it looks perfect when using it normally. I can only see the defect when I'm holding it at an extreme off angle. But now I know it's there. And it's just bugging the heck out of me. It's blemished, not perfect. I don't like that at all.
I tend to buy a lot of crap and get sad when my excitement bubble is burst and I have to return something and wait. I'm really bad with waiting.
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Palvati Posts: 37
Registered: 2003-12-9 02:29:18
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
if you only had it for a week, tell them you want it exchanged...
If you don't want to complain about anything you buy, don't buy anything that comes out of an assembly line
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Ravynmagi Title: Moderator
Posts: 1,098
Registered: 2001-12-23 17:10:17
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
Palvati posted:
if you only had it for a week, tell them you want it exchanged...
If you don't want to complain about anything you buy, don't buy anything that comes out of an assembly line
Oh come now. You know I enjoy complaining. 
I scheduled an appointment with an Apple Genius tomorrow. We'll see if it can be exchanged. Though that is probably going to be tricky with the tablet back ordered for weeks already. We'll see.
And it sure it hard to get quality work from employees who spend all day long thinking if today is the day they should throw themselves off the roof of their factory.
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Ravynmagi Title: Moderator
Posts: 1,098
Registered: 2001-12-23 17:10:17
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
I should have just walked into the glass door and broke my nose... *sigh* People always come up with good ideas before me. 
http://news.cnet.com/8301-17852_3-57404273-71/woman-breaks-nose-on-apple-store-sues-for-$1m/ |
Ravynmagi Title: Moderator
Posts: 1,098
Registered: 2001-12-23 17:10:17
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
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Just came back from my appointment with the Apple Geniuses. I'm surprised, they were able to swap my iPad out with a new one. Just did a quick check and the screen appears to be perfect.
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Ookane Title: Moderator
Posts: 75
Registered: 2002-10-15 12:42:14
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Date Posted:
3/24/12 9:45pm
Subject:
My first visit to an Apple Retail Store. |
They always have droves of people in the stores. You always have to schedule an appointment, which seems odd that their staff which addresses problems always are booked when the things they make "just work."
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