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Author Topic: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it. [Locked]
Alltu_Tru
Title: Dragon
Posts: 46
Registered: 2002-4-18 13:01:57
 Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
Never seen this error before. Uninstalled, deleted folder, uninstalled all pluggins, deleted folders, used CleanDecalReg.exe, installed alpha 6, when I opened by clicking on icon in taskbar, recieved "One or more of your XML files were not found! Please click the Update button to ensure that Decal works correctly!" message. I've gotten that part before... what follows is the part I've never seen before. When I click Update the following messages appear (when I typed "clicked ok" is where I clicked the button and a new pop-up error box appeared)


First box:

Download failed


Interface not registered


clicked ok,


Second box:

Could not obtain updatelist.xml. Cannot update - Hosting server down?


clicked ok,


Third box:

Decal component update failed!


I started by re-downloading, after going thru the whole process 5 times, I decided to get drastic... I went into regedit and deleted EVERY instance of every key that had "decal" in it. (even folder keys!)


The only thing I have not done is a complete wipe of hard drive and re-install of windows. I have two computers on a shared DSL line (using hub) Second computer upgraded to alpha 6 with no problems at all (I even used an old version of el tank for my buffbot when I first upgraded to alpha 6 and it worked on the second computer)


Running winXP pro sp2 .net2 and full updates


Export:

Decal (DenAgent.exe) version: 2.9.4.0


type, enabled, name, version, clsid

Plugins, 1, Decal Hotkey System, 2.9.4.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Network Filters, 1, Echo Filter 2, 2.9.4.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.4.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.4.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.4.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.4.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.4.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Services, 1, Decal .NET Lifetime Service, 2.9.4.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.4.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.4.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.4.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.4.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.4.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.4.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.4.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.4.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.4.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.4.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.4.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.4.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.4.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.4.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.4.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

[Injection Method] : Timer (Default)

[Portal Path] : F:\Program Files\Turbine\Asheron's Call - Throne of Destiny\

[Launcher App] : acclient.exe

[Update URL] : http://update.decaldev.com

[memlocs.xml] : file not found

[messages.xml] : file not found

[Video Memory] : 128839680


D3DX Libraries (Only d3dx9_27 is required)

[d3dx9_24.dll] : Not Installed

[d3dx9_25.dll] : Not Installed

[d3dx9_26.dll] : Not Installed

[d3dx9_27.dll] : Installed (9.8.299.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.97.82)

[atl70.dll] : Not Installed

[mfc70.dll] : Installed (7.0.9466.0)

[msvcr70.dll] : Installed (7.0.9466.0)

[msvcp70.dll] : Installed (7.0.9466.0)

[atl71.dll] : Installed (7.10.3077.0)

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.50.2162.0)

[msxml4.dll] : Installed (4.10.9404.0)


---Video Device Information---

[Device] : RADEON 9200

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_5961&SUBSYS_20021002&REV_01

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{F313E758-454D-44DC-8EF4-B8BEC0DEA92E}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : RADEON 9200 (0x5961)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 128.0 MB

[MemoryEnglish] : 128.0 MB

[DisplayLocalised] : 1024 x 768 (32 bit) (60Hz)

[DisplayEnglish] : 1024 x 768 (32 bit) (60Hz)

[DisplayWidth] : 1024

[DisplayHeight] : 768

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Optiquest Q95-2

[MonitorMaxRes] : 1600,1200

[DriverName] : ati2dvag.dll

[DriverVersion] : 6.14.0010.6517

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 2/22/2005 18:36:24

[DriverDateLocal] : 2/22/2005 18:36:24

[DriverSize] : 224256

[MiniVdd] : ati2mtag.sys

[MiniVddDateEng] : 2/22/2005 18:36:04

[MiniVddDateLocal] : 2/22/2005 18:36:04

[MiniVddSize] : 986624

[Vdd] : n/a

[RenderWindow] : Yes

[Beta] : No

[Debug] : No

[Signed] : No

[SignValid] : No

[Identifier] : {D7B71EE2-1A21-11CF-C76A-0800A0C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

[iAdapter] : 0

[VendorID] : 0x1002

[DeviceID] : 0x5961

[SubSystemID] : 0x20021002

[RevisionID] : 0x0001

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : No

[AGPExistsValid] : Yes


Barring a complete wipe which will take half a day plus.... what can I do?

 

-----signature-----
Dragon Rider-VT retired acc after 6 yrs
Alltu True-SC Alltu Tru-FF retired
Maybe there's a God above
And all I ever learned from love
was how to shoot at someone who outdrew you
above_the_rim
Posts: 1
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
yeah i got that too with alpha 6.
Alltu_Tru
Title: Dragon
Posts: 46
Registered: 2002-4-18 13:01:57
 Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
go to the decal forums and post your computer info and decal export, the more people we can get reporting this the faster they can fix it


http://forums.acdev.org/phpBB2/index.php

 

-----signature-----
Dragon Rider-VT retired acc after 6 yrs
Alltu True-SC Alltu Tru-FF retired
Maybe there's a God above
And all I ever learned from love
was how to shoot at someone who outdrew you
ElgarL  2 stars
Posts: 332
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
Goto your decal folder and delete ANY XML files in there.


Close denagent and relaunch it.


You'll then be able to do the updates ONCE.


I've reported this bug already in the Alpha forums, but the Devs say nothing has changed in the updater.

As others are also seeing it with this version I'm guessing something has changed and not been logged or theres some other addition/change thats affecting it.
BhGambit
Posts: 2
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
Thanks I had the same problem...and it looks like after it updates it adds an extra network filter that wasn't there before its labeled ACDC Core Filter version #7.2.2.0


odd but at least its up and working now.
Drakier  4 stars
Posts: 1,486
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
the ACDC Core Filter wasn't added by Decal.


also.. based on that Export, the export shows that ALL of the core XML files for Decal are missing. That might cause some issues.
Chazcon  3 stars
Title: FOR THE VITAE!
Posts: 524
Registered: 2001-12-11 13:57:12
 Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
this happens to me as well


Population Filter seems to be the culprit. I have to uninstall it, update Decal, and reinstall.

 

-----signature-----
Chazcon - Aluvian swordsman
You say, "FOR THE VITAE!"
Ru tells you, "CHAZ!"
Simply Red tells you, "I am SO not recovering your body!"
-- Good times.
Tanias
Posts: 2
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
"the ACDC Core Filter wasn't added by Decal.


also.. based on that Export, the export shows that ALL of the core XML files for Decal are missing. That might cause some issues."


That is the main issue Drakier, decal refuses to connect to the server and does not download ANY XML files at all. Now, if the XML files are supposed to install when you install decal, then maybe something in the install code has changed that some computer systems/setups will not allow the installation of those files for some reason or anougher. I dont really beleive that though because I've installed all alphas from 3 till now with no problem.... so something MUST have changed somewhere. And unless something changed in the background, then it wasnt on my end, of course with all the MS stuff that goes on in the background, I cant really say for sure.... I just know that I have changed nothing on my computer myself sinse last install of decal.


I'm at the office right now, so I can not try the suggestion above yet, but I'll try that as soon as I get home.


EDIT: forgot to log off my bosses name and log into mine... Alltu_Tru
Drakier  4 stars
Posts: 1,486
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
After you install, you're supposed to be able to click Update and get the XML files.


If you're having trouble getting the update files, check your Firewalls and other security software to ensure that Decal DenAgent has access to the Internet so that it is able to make the connection.


We know that the server isn't down, and we know that other people CAN get updates... so if for some reason you cannot get updates, chances are, it is something within your computer that is not allowing the update to take place.


Likely candidates are Firewalls and Download Managers.
Tanias
Posts: 2
Registered:
Date Posted: 1/1/00 12:00am Subject: Getting an error in decal that I've never gotten before, and nothing seems to work to fix it.
Strange thing is drakier, I have updated decal before, and I have changed NO settings in firewall (which is turned off anyways, dont like MS firewall) and did not use a download manager....
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