Hi, if anyone is able to give a hand with DirectX, it'd be much appreciated I can't run Decal until I can somehow fix this DirectX error.


After downloading dxwebsetup.exe ( http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en ) in both Mozilla and Internet Explorer, I get the same error: "DirectX Setup: An internal system error occurred. Please refer to DXError.log and DirectX.log in your Windows folder to determine problem."


DirectX.log shows this:


07/04/06 17:30:58: DXWSetup: ***** DXWSETUP *****

07/04/06 17:30:58: DXWSetup: WinMain()

07/04/06 17:30:58: DXWSetup: IsIA64(): not IA64.

07/04/06 17:31:03: DXWSetup: ExecuteInf(): SetupInstallFromInfSection() failed, error = 995.

07/04/06 17:31:03: DXWSetup: ExecuteInf(): Unable to proceed C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\dxwsetup.inf:[DirectX_WinNT]. The file may be damaged.


DXError.log shows this:


--------------------

[07/04/06 17:31:03] module: DXWSetup(May 31 2006), file: utils.cpp, line: 1204, function: ExecuteInf


Failed API: SetupInstallFromInfSection()

Error: (995) - The I/O operation has been aborted because of either a thread exit or an application request.


Unable to proceed C:\DOCUME~1\Owner\LOCALS~1\Temp\IXP000.TMP\dxwsetup.inf:[DirectX_WinNT]. The file may be damaged.


In the temp folder that it refers to, there is no file/folder with the name of IXP000.TMP nor dxwebsetup.inf


I have tried installing the file in safe mode, redownloading the file in different browsers (thinking it may have been Mozilla's download interface). All games (Titan Quest, Warcraft III: TFT, AC without Decal) work perfectly fine.


I'm not sure where to begin. If anyone could help me either via PM or this thread, it would be very appreciated! Thanks.

 

-----signature-----

Decal (DenAgent.exe) version: 2.9.5.0


type, enabled, name, version, clsid

Plugins, 0, Meginjarder, <No Version>, {0277BF8F-7C11-4FC2-A64D-7C1776CCA881}

Plugins, 0, Decal Hotkey System, 2.9.5.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 0, PK Hunter, <No Version>, {70DD5E7A-2F81-46BB-8A6E-E2335A7FAFDF}

Plugins, 0, Sort It! Vsn 5.9.4, <No Version>, {70DDE3AE-5ADD-4003-9600-C2F6830D7670}

Plugins, 1, LifeTank XI, 11.6.0.6, {910C0F8E-827A-4E35-A980-50D57D0B1296}

Plugins, 0, Oracle of Dereth, <No Version>, {748BD24B-FCB8-11D5-808F-0048546D1148}

Plugins, 0, Bandit Sight/2, <No Version>, {72B39069-F7DA-4A3F-B1E2-691A5CA4D0D5}

Plugins, 0, TreeStats 2, <No Version>, {9847B2B7-C7C7-42BA-9361-021D01715E8F}

Plugins, 0, Mule Trader Beta, 0.0.0.345, {9D762D6E-6444-485A-B242-C50386013763}

Plugins, 0, Universal Salvaging Tool, <No Version>, {B5A65EAA-38E6-4F53-B341-63BDE791FB52}

Plugins, 0, Target Info, <No Version>, {BF8C22F4-B172-4922-B3D4-26E6985E87AC}

Plugins, 0, Saphire, <No Version>, {CCDA5B6A-017D-421B-A746-6ABD3584CE11}

Plugins, 0, SpellWords, <No Version>, {D78DE02F-F309-11D5-8CF0-000064657374}

Plugins, 0, Spellbar Saver, <No Version>, {F56C35D3-1D9F-43D0-A072-14515804D131}

Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}

Network Filters, 1, Echo Filter 2, 2.9.5.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, -1, Imp Filter v2, 2.9.0.5, {CDBCCB84-2095-4B80-B8B2-823922170567}

Network Filters, 1, Character Stats Filter, 2.9.5.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.5.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.5.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.5.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.5.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Network Filters, 1, Darkside Filter, 11.6.0.6, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}

Network Filters, 0, Orienteer Filter, 0.2.0.25, {FAC53982-06F9-40D2-A79D-45CC3D05CA2F}

Services, 1, Decal .NET Lifetime Service, 2.9.5.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.5.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.5.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.5.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.5.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.5.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Decal D3DService, 2.9.5.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.5.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.5.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.5.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.5.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.5.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.5.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.5.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.5.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.5.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.5.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

: Timer (Default)

[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\

[Launcher App] : acclient.exe

: http://update.decaldev.com

[memlocs.xml] : 24464 bytes, Version 0.0.11.2741

[messages.xml] : 52677 bytes, Version 2006.05.18.3

[Video Memory] : 128839680


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Not Installed

[d3dx9_29.dll] : Not Installed

[d3dx9_30.dll] : Not Installed


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.96.90)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Installed (7.0.9466.0)

[msvcp70.dll] : Installed (7.0.9447.0)

[atl71.dll] : Installed (7.10.3077.0)

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.50.2162.0)

[msxml4.dll] : Installed (4.20.9818.0)


---Video Device Information---

[Device] : RADEON 9500 PRO / 9700

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_4E45&SUBSYS_30021002&REV_00

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{A682BB39-1079-47C5-826E-97875D7BDAB5}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : RADEON 9700 AGP (0x4E45)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 128.0 MB

[MemoryEnglish] : 128.0 MB

[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)

[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)

[DisplayWidth] : 1280

[DisplayHeight] : 1024

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Plug and Play Monitor

[MonitorMaxRes] : 1600,1200

[DriverName] : ati2dvag.dll

[DriverVersion] : 6.14.0010.6467

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 8/3/2004 21:37:08

[DriverDateLocal] : 8/3/2004 21:37:08

[DriverSize] : 208896

[MiniVdd] : ati2mtag.sys

[MiniVddDateEng] : 8/3/2004 21:36:50

[MiniVddDateLocal] : 8/3/2004 21:36:50

[MiniVddSize] : 768512

[Vdd] : n/a

[RenderWindow] : Yes

: No

[Debug] : No

[Signed] : No

[SignValid] : No

: {D7B71EE2-0D05-11CF-F16A-0810A1C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

: 0

[VendorID] : 0x1002

[DeviceID] : 0x4E45

[SubSystemID] : 0x30021002

[RevisionID] : 0x0000

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes


Not sure if it was neccessary, but that's the export info from Decal. And yes my videocard drivers are from 8/04... I also have been having trouble upgrading to the latest ATI drivers, even after completely uninstalling and reinstalling the Video Adapter from the Device Manager list

 

-----signature-----

Judging from all of the old plugins you have installed, I'd start with a clean install of Decal.

You can find instructions at http://forums.acdev.org/phpBB2/viewtopic.php?t=3445 on how to do so.


Also, the dxwebsetup will not necessarily install the needed components, but they should be installed (if needed) when installing the latest version of Decal.

I did a clean install of Decal... And it still won't work because of the DirectX. I get this error from the AC client when I boot it up with decal: "acclient.exe - Unable To Locate Component: This application has failed to start because d3dx9_30.dll was not found. Re-installing the application may fix this problem."


When I try to install the latest version of DirectX, I still get the same error as descriped in the OP.


New export:


Decal (DenAgent.exe) version: 2.9.5.0


type, enabled, name, version, clsid

Plugins, 1, Decal Hotkey System, 2.9.5.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Network Filters, 1, Echo Filter 2, 2.9.5.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.5.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.5.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.5.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.5.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.5.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Services, 1, Decal .NET Lifetime Service, 2.9.5.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.5.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.5.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.5.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.5.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.5.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Decal D3DService, 2.9.5.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.5.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.5.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.5.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.5.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.5.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.5.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.5.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.5.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.5.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.5.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

: Timer (Default)

[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\

[Launcher App] : acclient.exe

: http://update.decaldev.com

[memlocs.xml] : 24464 bytes, Version 0.0.11.2741

[messages.xml] : 52677 bytes, Version 2006.05.18.3

[Video Memory] : 128839680


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Not Installed

[d3dx9_29.dll] : Not Installed

[d3dx9_30.dll] : Not Installed


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.96.90)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Installed (7.0.9466.0)

[msvcp70.dll] : Installed (7.0.9447.0)

[atl71.dll] : Installed (7.10.3077.0)

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.50.2162.0)

[msxml4.dll] : Installed (4.20.9818.0)


---Video Device Information---

[Device] : RADEON 9500 PRO / 9700

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_4E45&SUBSYS_30021002&REV_00

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{A682BB39-1079-47C5-826E-97875D7BDAB5}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : RADEON 9700 AGP (0x4E45)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 128.0 MB

[MemoryEnglish] : 128.0 MB

[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)

[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)

[DisplayWidth] : 1280

[DisplayHeight] : 1024

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Plug and Play Monitor

[MonitorMaxRes] : 1600,1200

[DriverName] : ati2dvag.dll

[DriverVersion] : 6.14.0010.6467

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 8/3/2004 21:37:08

[DriverDateLocal] : 8/3/2004 21:37:08

[DriverSize] : 208896

[MiniVdd] : ati2mtag.sys

[MiniVddDateEng] : 8/3/2004 21:36:50

[MiniVddDateLocal] : 8/3/2004 21:36:50

[MiniVddSize] : 768512

[Vdd] : n/a

[RenderWindow] : Yes

: No

[Debug] : No

[Signed] : No

[SignValid] : No

: {D7B71EE2-0D05-11CF-F16A-0810A1C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

: 0

[VendorID] : 0x1002

[DeviceID] : 0x4E45

[SubSystemID] : 0x30021002

[RevisionID] : 0x0000

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes

 

-----signature-----

^

 

-----signature-----

hhm a Few Suggestions


First UnInstall Everythign to do with Decal/pluggins


Try Running Disk CleanUp Check everything except Compress and Catalog, then run it


In your Browser Clear all cache and temp files,


Check you Folder Options, on View tab make sure show All Files is selected and check

this folder again


C:\DOCUME~1\Owner\LOCALS~1\Temp\


if you can see that folder/file that is errering try to delete it

if it wont delete, try booting safe Mode and deleteing it.


If You still Cant install/update DirectX


In Add/Remove Programs check Show Updates and remove any DX related hotfixes

reboot and run Windows Update


As a Last Ditch Run CCleaner, let it Fix all registry issues it finds

Still no luck... Same error Thanks for tryin though

 

-----signature-----

Do you use a Download Manager?


If so, try without.


If not, try with.


Also.. maybe try an alternate download.. I've listed one on the Decal Forums a few times.. I'd have to dig up the link though so ... *shrug*


just do a search by User for Drakier and then look for posts dealing with Decal Setup and/or DirectX

I've tried with both


I tried using the file from the post located here: http://forums.acdev.org/phpBB2/viewtopic.php?t=4533&highlight=


Got a different error and a similar error:


--------------------

[07/11/06 15:05:52] module: dxupdate(May 31 2006), file: dxupdate.cpp, line: 2046, function: ExecuteInf


Failed API: SetupInstallFromInfSection()

Error: (995) - The I/O operation has been aborted because of either a thread exit or an application request.


Unable to install C:\WINDOWS\system32\DirectX\DX3A6.tmp\d3dx9_24_x86.inf:[x86_Install]. The file may be damaged.


--------------------

[07/11/06 15:05:52] module: dxupdate(May 31 2006), file: dxupdate.cpp, line: 5812, function: DirectXUpdateInstallPlugIn


ExecuteInf() failed.


--------------------

[07/11/06 15:05:52] module: dsetup32(May 31 2006), file: dxupdate.cpp, line: 280, function: CSetup::InstallPlugIn


DirectXUpdateInstallPlugIn() failed.


--------------------

[07/11/06 15:05:52] module: dsetup32(May 31 2006), file: setup.cpp, line: 1701, function: CSetup::SetupForDirectX


InstallPlugIn() failed.


However, I still have no idea wtf is wrong

 

-----signature-----

http://www.superfoxs.com/


Try the tool there to completely remove directx and then reinstall the entire package.