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Author Topic: Decal Problem - Decal FileService (no dll) - please help [Locked]
Quinteros
Posts: 4
Registered:
Hiyas,


Never had this problem before. Have tried the clean install directions, including the clean registry etc. Nothing will work for me. Also tried the removing of xml files from install folder.


As a last resort I did a windows restore and everything looked fine. Then when I loaded AC decal didnt appear and when I checked decal the red x's had reappeared. They were all ticked before I started ac.


I below post an export from decal - hope someone can help me :/


Thanks

Quin


Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, clsid

Plugins, 1, LifeTank XI, 11.7.0.8, {910C0F8E-827A-4E35-A980-50D57D0B1296}

Plugins, 1, Quest Timer, 2.4.0.2, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}

Plugins, 1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 1, Make It!, 5.9.7.0, {70DD2CC6-E638-4F43-9F15-C84A0FC7DC76}

Plugins, 1, GoArrow, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}

Plugins, 1, Catch It!, <No Version>, {C77FED2C-45C8-4CCF-B46E-27E6F28BC368}

Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, <No Version>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Network Filters, 1, Darkside Filter, 11.7.0.8, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}

Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

: Timer (Default)

[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny

[Launcher App] : acclient.exe

: http://update.decaldev.com

[memlocs.xml] : 24536 bytes, Version 0.0.12.2026

[messages.xml] : 53989 bytes, Version 2007.11.28.1

[Video Memory] : 324386816


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.96.90)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Installed (7.0.9064.0)

[msvcp70.dll] : Not Installed

[atl71.dll] : Installed (7.10.3077.0)

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.90.1101.0)

[msxml4.dll] : Installed (4.20.9848.0)


---Video Device Information---

[Device] : NVIDIA GeForce 8800 GTS

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_10DE&DEV_0193&SUBSYS_042010DE&REV_A2

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{717BDD28-B0CD-468B-8499-C1D44951C39C}\0000

[Manufacturer] : NVIDIA

[ChipType] : GeForce 8800 GTS

[DACType] : Integrated RAMDAC

[Revision] :

[MemoryLocalised] : 320.0 MB

[MemoryEnglish] : 320.0 MB

[DisplayLocalised] : 1280 x 1024 (32 bit) (75Hz)

[DisplayEnglish] : 1280 x 1024 (32 bit) (75Hz)

[DisplayWidth] : 1280

[DisplayHeight] : 1024

[DisplayBpp] : 32

[RefreshRate] : 75

[MonitorName] : Plug and Play Monitor

[MonitorMaxRes] : 1600,1200

[DriverName] : nv4_disp.dll

[DriverVersion] : 6.14.0011.6218

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 6/28/2007 23:43:00

[DriverDateLocal] : 28/06/2007 23:43:00

[DriverSize] : 5690624

[MiniVdd] : nv4_mini.sys

[MiniVddDateEng] : 6/28/2007 23:43:00

[MiniVddDateLocal] : 28/06/2007 23:43:00

[MiniVddSize] : 6807328

[Vdd] : n/a

[RenderWindow] : Yes

: No

[Debug] : No

[Signed] : No

[SignValid] : No

: {D7B71E3E-42D3-11CF-246B-2B2403C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

: 0

[VendorID] : 0x10DE

[DeviceID] : 0x0193

[SubSystemID] : 0x042010DE

[RevisionID] : 0x00A2

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
Do you get any errors when trying to re-install decal?

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
Quinteros
Posts: 4
Registered:
Hiya,


Nope no errors all went smooth - I followed the instruction to the latter as well - uninstalled all plugins first etc etc.
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
Doing a google search the only thing I see that has the same message is someone who had a bad or old install of ACDC on their system. Any chance you use ACDC?

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
Quinteros
Posts: 4
Registered:
No have never used Dual Client on this PC - Im totally stuck on why this has happened
Xeon_Xarid  1 star
Title: Magister of Fun
Posts: 169
Registered: 2004-7-30 14:51:31
Quinteros posted:

Plugins, 1, GoArrow, <No Version>, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}

Plugins, 1, Catch It!, <No Version>, {C77FED2C-45C8-4CCF-B46E-27E6F28BC368}


Network Filters, 1, Decal FileService, <No Version>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}



That's a problem... did you install all the pre-reqs BEFORE you installed decal?

 

-----signature-----
fun, Fun, FUN!
LifeTankX Developer -- http://www.reality.net/ac/xx
Quinteros
Posts: 4
Registered:
ok let me explain

a week ago decal and all plugins listed working fine - have been working fine for months. After this patch still worked fine.


But then after the servers went down for awhile a few days ago Ive had this problem.


I tried a system restore - could this have done something ?


Any suggestions would be appreciated - I have all components required correctly installed - windows is fully updated. I have done the total uninstall instructions including registry clean etc.


Still I Im getting this error.


Thanks

Quin
TeamReckon
Posts: 1
Registered:
I am having trouble with my decal working too. i d-loaded it on a brand new computer and it has a red x in one of my pluggin boxes. anyone have any ideas?
Drakier  4 stars
Posts: 1,486
Registered:
Could you be a little more detailed about your problem?


Also, could you post your export? That will actually show us what plugin is having issues.
Eyaf
Posts: 1
Registered:
I'm having the same problem as Quinteros. I have no plugins added as yet as decal is not working for me.

All my boxes have red X's. I have all the required updates.

Decal FileService has "no Surrogate."

I've used Decal for years,(THANK YOU!! LOVE THE PROGRAM) this is not a new computer. I've tried every "trick" listed here and on decal forums. Regrestry cleaned. all of them. Sure would like some advise. THANK YOU. I compaired this export to a Decal that is working. The first thing was the Newwork Filters on mine have a -1, the working export didn't have any - before the 1,. I wanted to make mine match.. but could not find a way to change what is on the Decal window.


Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, clsid

Plugins, -1, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Network Filters, -1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, -1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, -1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 0, Decal FileService, <No Version>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, -1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, -1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Services, -1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, -1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, -1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, -1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, -1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, -1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, -1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, -1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, -1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, -1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, -1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, -1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, -1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, -1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, -1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, -1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

: Timer (Default)

[Portal Path] : C:\Turbine\Asheron's Call - Throne of Destiny

[Launcher App] : acclient.exe

: http://update.decaldev.com

[memlocs.xml] : 24536 bytes, Version 0.0.12.2033

[messages.xml] : 53989 bytes, Version 2007.11.28.1

[Video Memory] : 793690048


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Installed

[v1.1.4322] (1.1 Final) : Not Installed

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.97.82)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Not Installed

[msvcp70.dll] : Not Installed

[atl71.dll] : Installed (7.10.3077.0)

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.6014.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.70.1113.0)

[msxml4.dll] : Installed (4.20.9841.0)


---Video Device Information---

[Device] : Radeon X1900 Series

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_7249&SUBSYS_0B121002&REV_00

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{990776A1-B707-453C-B66C-BA1097518107}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : ATI Radeon Graphics Processor (0x7249)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 512.0 MB

[MemoryEnglish] : 512.0 MB

[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)

[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)

[DisplayWidth] : 1280

[DisplayHeight] : 1024

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Plug and Play Monitor

[MonitorMaxRes] : 1600,1200

[DriverName] : ati2dvag.dll

[DriverVersion] : 6.14.0010.6734

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 11/1/2007 20:09:00

[DriverDateLocal] : 11/1/2007 20:09:00

[DriverSize] : 268288

[MiniVdd] : ati2mtag.sys

[MiniVddDateEng] : 11/1/2007 21:52:04

[MiniVddDateLocal] : 11/1/2007 21:52:04

[MiniVddSize] : 2644480

[Vdd] : n/a

[RenderWindow] : Yes

: No

[Debug] : No

[Signed] : No

[SignValid] : No

: {D7B71EE2-3109-11CF-FC69-182BA1C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

: 0

[VendorID] : 0x1002

[DeviceID] : 0x7249

[SubSystemID] : 0x0B121002

[RevisionID] : 0x0000

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes

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