Quote:
We are aware of issues affecting the Darkmoon Faire, which began again today, particularly regarding monthly quests and some related achievements.
Our teams are investigating the issue and would like to assure you that we are working hard to solve the issue.
We apologize for any inconvenience this may be causing.
(...)We?ve identified a number of issues with the Darkmoon Faire this month, and they should be resolved for the February faire. Specifically, we found problems with:
Attempting to turn in the Adventurer's Journal and Captured Insignia which are associated with these quests ?The Captured Journal? and ?The Enemy's Insignia?. If you are having difficulty turning in these items, please contact our customer service department at http://us.battle.net/support/en/ and they will be able to provide you with 5 Darkmoon Prize Tickets per item.
Unfortunately, ?The Darkmoon Faire? quest cannot be made available for characters that previously completed the quest. This is due to the fact that this quest is not a new quest, but reuses the old quest ID. We realize this was an error and will be taking steps to not repeat it for future quests, but it does mean that characters that completed it before will not be able to complete the new version with the ticket reward.
The reset of monthly achievement progress experienced by some is unfortunately unable to be reinstated. We apologize for this error and have taken steps to ensure it does not occur again.
January's Darkmoon Faire will come to a conclusion on Saturday, Jan. 7 at midnight. The faire will return again on Feb. 5, as planned.
We apologize for the inconveniences some players have encountered with these issues. Thank you for your patience and feedback.
We are aware of issues affecting the Darkmoon Faire, which began again today, particularly regarding monthly quests and some related achievements.
Our teams are investigating the issue and would like to assure you that we are working hard to solve the issue.
We apologize for any inconvenience this may be causing.
(...)We?ve identified a number of issues with the Darkmoon Faire this month, and they should be resolved for the February faire. Specifically, we found problems with:
Attempting to turn in the Adventurer's Journal and Captured Insignia which are associated with these quests ?The Captured Journal? and ?The Enemy's Insignia?. If you are having difficulty turning in these items, please contact our customer service department at http://us.battle.net/support/en/ and they will be able to provide you with 5 Darkmoon Prize Tickets per item.
Unfortunately, ?The Darkmoon Faire? quest cannot be made available for characters that previously completed the quest. This is due to the fact that this quest is not a new quest, but reuses the old quest ID. We realize this was an error and will be taking steps to not repeat it for future quests, but it does mean that characters that completed it before will not be able to complete the new version with the ticket reward.
The reset of monthly achievement progress experienced by some is unfortunately unable to be reinstated. We apologize for this error and have taken steps to ensure it does not occur again.
January's Darkmoon Faire will come to a conclusion on Saturday, Jan. 7 at midnight. The faire will return again on Feb. 5, as planned.
We apologize for the inconveniences some players have encountered with these issues. Thank you for your patience and feedback.
Posted from WoW Vault
