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Author Topic: Why Quazimortal Pissed Me Off =P [Locked]
Sprawl-zero1eye-  4 stars
Title: IGN Vault Staff
Reziztance iz Futile
Posts: 1,001
Registered: 2002-6-28 03:39:29
 Date Posted: 7/31/11 7:25pm Subject: Why Quazimortal Pissed Me Off =P
It all started with my own stupidity. Isn't that how it always starts? I, for whatever reason, appear to have two Bioware Web accounts. One for Dragon Age and one for Dragon Age II. I haven't messed with it in a while since I do everything through Steam now, but some recent competition between Valve's Steam and EA's Origin has caused them to remove Dragon Age II from Steam.

So anyhow, I download Origin, and to my surprise, I'm able to use my CD Key from Steam to import my information in Origin. Cool. So I login to my web account, and purchase the new DLC... on the wrong web account. I accidentally purchased the DLC for Dragon Age II on the account I used a long time ago to purchase Dragon Age. So kinda annoyed at myself, and kinda annoyed at the system that didn't do a basic check since online registration is required to play these games, I googled a bit and found that other people have done this too. All they did to fix it was go to EA's online chat.

I did this, and a tier 1 tech answered within minutes. That was pretty cool. I explained my problem and "she" seemed to understand. She said that they would be able to help but that she didn't have the power and would have to escalate the ticket to tier 2. Hopeful for a resolution, I off we went into a 30 minute queue for tier 2 support. After 45 minutes of waiting, the java applet timed out and I did not speak with anyone.... grrr.

So I go back to the old tier 1 chat again, and luckily I get someone. I explain my problem, as well as my minor frustration with waiting 45 minutes, and she replied that they are unable to help. "Once you apply a key, it can not be applied to another account." A bit frustrated, and having heard other people have had help with this problem, I tried to explain my situation again, and mentioned that a refund so that I can repurchase the DLC would work too. She then asked me "why would you like a refund?"

Grrrr. I closed the window in annoyance. It was only $10.

So I go online to my Bioware account and delete the Dragon Age account. I then go to my new Origin account and change the email to the old Bioware account. AMG all three DLCs applied to the base game. I knew I shouldn't have wasted time with online support...

They still pissed me off, but at least now I'm playing the game... no thanks to EA, Bioware, or my own stupid self.

 

-----signature-----
Mirkwood MUD, OneEye IvoryFang, Lord of the VampireZ (Retired)
AC Frostfell, Clan Z - Lvl 239 Grief Dagger (Retired)
WoW Lightbringer Alliance, Z Guild - Lvl 85 Combat Rogue (Retired)
Making iOS Apps these days at http://zsprawl.com/iOS
Quazimortal  4 stars
Title: The One and Only
Posts: 1,557
Registered: 2004-9-18 21:52:58
 Date Posted: 7/31/11 7:25pm Subject: Why Quazimortal Pissed Me Off =P
You should retitle this to 'Why I Piss Myself Off' because as far as I can tell you are the only one at fault here.

 

-----signature-----
“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.” ~Leopold Stokowski
Sprawl-zero1eye-  4 stars
Title: IGN Vault Staff
Reziztance iz Futile
Posts: 1,001
Registered: 2002-6-28 03:39:29
 Date Posted: 7/31/11 7:25pm Subject: Why Quazimortal Pissed Me Off =P
Titled fixed!

Honestly it worked out, so I don't care that much anymore. I wanted to rant, so I did.

 

-----signature-----
Mirkwood MUD, OneEye IvoryFang, Lord of the VampireZ (Retired)
AC Frostfell, Clan Z - Lvl 239 Grief Dagger (Retired)
WoW Lightbringer Alliance, Z Guild - Lvl 85 Combat Rogue (Retired)
Making iOS Apps these days at http://zsprawl.com/iOS
Quazimortal  4 stars
Title: The One and Only
Posts: 1,557
Registered: 2004-9-18 21:52:58
 Date Posted: 7/31/11 7:25pm Subject: Why Quazimortal Pissed Me Off =P


You so silly Sprawl.

 

-----signature-----
“A painter paints his pictures on canvas. But musicians paint their pictures on silence.
We provide the music, and you provide the silence.” ~Leopold Stokowski
Greybear1andonly  1 star
Posts: 181
Registered:
Date Posted: 7/31/11 7:25pm Subject: Why Quazimortal Pissed Me Off =P
Dont you just love how one told you they could help and the other said they couldnt?
Spookysheep  4 stars
Title: Lieker of Cheese
Posts: 1,248
Registered: 2002-1-9 06:49:19
 Date Posted: 7/31/11 7:25pm Subject: Why Quazimortal Pissed Me Off =P
Cool story bro?

 

-----signature-----
I liek cheese
Pirates > Ninjas
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