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Author Topic: Need help on making a comeback for 10yr Anni [Locked]
Hadagan
Posts: 4
Registered: 2005-4-24 14:25:54
Guys


I really want to make a comeback but its been years


I reckon the best way for me to do this will be on the phone as I will have to go thru a few usernames and passwords with the person to try and get it right


I cant remember my last 4 digits of credit card and dont have access to a defunct email address ( its been 4-5 years )


Im not even sure on my username and password sheesh


But I was a lvl 141 BM called MithRandir if anyone remembers


So anyone got a phone number and area code I can dial from from the UK? That would be a great big help
AmoBishopRoden
Posts: 1
Registered: 2005-10-18 21:28:01
You may be able to call and ask customer service if they can reinstate your old account.

You will probably need information like:

MSN Zone ID (if account was never migrated)
Username (if account was migrated)
Password
Names of characters on the account (I would say at least two)
Credit card information linked to the account
Personal information linked to the account (name, address)

http://ac.turbine.com/index.php?option=com_content&view=article&id=447&Itemid=75&NavItemid=80


Turbine posted:

Billing Support Contacts

There are two ways to contact Turbine Billing Support:

By Telephone: 781-407-4020, Monday through Friday 4:00pm EST to 8:45pm EST, except for Holidays.

Via the Internet: Fill out a support request form below.
shojimbo  1 star
Posts: 205
Registered: 2002-5-6 13:03:04
Someone else is going through this too. Turbine asked him for:

1. Zone name
2. Character name
3. Server name


From the Turbine Forums: http://forums.ac.turbine.com/showthread.php?t=42771


Good luck and welcome back

 

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Hadagan
Posts: 4
Registered: 2005-4-24 14:25:54
Many thanks for your replies but dialling from the UK I need some are codes

I tried 01 and 1 before the number but I get a dead tone

Turbine dont make it easy by not providing this info

Anyone know what it could be? I am still looking
Hadagan
Posts: 4
Registered: 2005-4-24 14:25:54
its 001 from uk

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