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Author Topic: account management...unsubscribe button? [Locked]
Treekicker  1 star
Posts: 53
Registered: 2004-10-4 13:12:52
I know some of this has been discussed before but my feeble mind is still confused..couple questions maybe you guys could help on.

Ok so I jumped through all the hoops and got my two accounts linked to AE.

It shows subscribed but with N/A under billing method (like you still need to enter billing info). Dates are wrong though as both accounts show 7/30-8/30 billing cycle.

I never unsubscribed but there's no unsubscribe/cancel button anywhere...

How do you cancel or does linking them to AE master account auto cancel (which I doubt would be the case) and you have to resub if you want to keep playing?

Since there's no billing info in there will it auto cancel for me or am I going to still be billed then have to go through some pita process to cancel?

Short version = it looks like it auto canceled but still says subscribed and I can't find a way to manually cancel and I have this feeling it's going to cost $30 to find out wtf is going on.

Thanks for any info,
Tree

 

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Soljur
wtf
Zultanious  2 stars
Title: Camelot Vault Staff
Mid Melee Mentor

Posts: 365
Registered: 2003-11-21 16:56:26
from what people have said if there is no cancel subscription button that means the accounts are set to cancel at the assigned date.

I don't know if this is true or not fyi

 

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angryranger  2 stars
Posts: 472
Registered: 2003-3-29 19:17:07
Zultanious posted:

from what people have said if there is no cancel subscription button that means the accounts are set to cancel at the assigned date.


I don't know if this is true or not fyi



It seems pretty shady that they don't give you the confidence that you are actually set to unsub, especially with all the billing fiascos and account management problems they've had.
chaoshomi
Posts: 1
Registered: 2007-9-15 19:29:58
when they changed the acct management system over they just set everyone to cancel at end of current sub. Thus there is nothing to cancel. You will need to resub at end of your current as they didnt move any CC info over to new system afaik.
Treekicker  1 star
Posts: 53
Registered: 2004-10-4 13:12:52
Cool.

Thanks for the info guys.

Tree

 

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Soljur
wtf
dannica  1 star
Posts: 109
Registered: 2003-1-16 22:53:10
chaoshomi posted:

when they changed the acct management system over they just set everyone to cancel at end of current sub. Thus there is nothing to cancel. You will need to resub at end of your current as they didnt move any CC info over to new system afaik.



This sounds like a great way to terminate the accounts of people who were too lazy to cancel their accounts. Is Mythic actually trying to kill this game?

 

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