Not to beat a dead horse, but...Sanya is sorely missed.
I don't think Mythic intentionally disregards their player-base, as I'm sure they are fairly busy. They don't have anyone in particular that is labeled a public relations person. Kai probably talks the most out of all of them, but again I am sure he's got better things to do than make posts. Not that it takes long or anything, but relaying information via boards or even Facebook/twitter that is both accurate and timely is not exactly an easy process. And lets face it, if they made posts that were inaccurate, I think people would be more pissed than complete silence with a few whispers here and there.
IMO they could benefit greatly by HAVING someone with this job title, relations with the player-base would grow, and maybe some pressure on them to make those projected time-lines would speed up patches etc. We just get stonewalled for the most part by the staff, and I'm not really blaming them, because it's not their job.
But someone taking some time once a week to address concerns, quell the fires, or make an attempt to connect with the community could go a long way. As it is, the posts on the less-than-half-working herald seem distant. It's like they aren't connecting with the player-base at all.
And speaking of the website, a simple post like the one they did for the Pendragon ring could also go a long way. I know in my head they are working on it, but it's nice to see a quick post like "Hey we are still working on the Herald, we've run into some problems but it's coming along. We hope the top RP earner posts have been helpful, and we are confident that our new website will be something the players enjoy. We still don't have an exact ETA, but we are working hard on it."
/shrug Maybe I just got used to a dying breed.
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Veteran DAoCer
Survivor of Guinevere
Mostly known as "Card"