anyone had this issuE?


message "Could not initialize direct3d. verify if directx is installed"


1 - when i play dual log and windowed without decal, i am able to play for hours with no problem. i hunt with main acc and let other acc leech for hours.


2 - when i try to dual log with decal , ac windows crashes whenever i go trough a portal or resize a window.


i have radeon 9600 with website drivers installed

1.5 gb ram


only ac, decal and dual log is installed on windows. (formatted and reinstalled all.... same error when using decal with dual log)

Open Decal, click Export, and paste that here.

 

-----signature-----

i´ll post once i get home. in 3 hrs from now. thx

I've been getting that too. I have no dual logging utility installed though.


It happens whenever I try to switch back from windowed mode to full-screen with Alt-Enter.


DenAgent info:


Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, clsid

Plugins, 0, uTank2, 0.0.0.7, {642F1F48-16BE-48BF-B1D4-286652C4533E}

Plugins, 0, Time and Experience, 1.0.0.2, {34901F13-8FC1-431E-9A08-5AA7C0C24CF3}

Plugins, 1, Find It!, 2.9.7.0, {70DD5EF7-FE29-46C3-B0B3-4185327A35F1}

Plugins, 1, Target Info, 3.1.0.1, {BF8C22F4-B172-4922-B3D4-26E6985E87AC}

Plugins, 1, GoArrow, 1.2.0.1, {46BBF551-8578-4A59-B2FB-B5D9F4C719FA}

Plugins, 1, Combater 2, 2.0.0.3, {12533C7E-33E7-4663-8ABC-3036785B4715}

Plugins, 0, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 1, Mule Trade It!, 0.0.0.368, {9D762D6E-6444-485A-B242-C50386013763}

Plugins, 0, Quest Timer, 2.4.0.2, {BB51962C-2EEE-4E67-A032-EEC1F11E66C8}

Plugins, 1, Cast It! 1.00, 1.0.2.0, {DECA1000-10C8-423C-B851-5CDBCDCA58DF}

Plugins, 1, Idler.dll, 1.0.0.0, {FC6D04DE-FA1D-4F22-A79D-A92B74D32B63}

Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

: Timer (Default)

[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\

[Launcher App] : acclient.exe

: http://update.decaldev.com

[memlocs.xml] : 24536 bytes, Version 0.0.11.2852

[messages.xml] : 53271 bytes, Version 2006.08.22.1

[Video Memory] : 320942048


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed (Service Pack 1)

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.97.82)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Not Installed

[msvcp70.dll] : Not Installed

[atl71.dll] : Not Installed

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.50.2162.0)

[msxml4.dll] : Installed (4.10.9404.0)


---Video Device Information---

[Device] : RADEON 9250

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_5960&SUBSYS_0130174B&REV_01

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{75E2F900-F058-4E03-9916-7955DDB6E872}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : RADEON 9250 AGP (0x5960)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 256.0 MB

[MemoryEnglish] : 256.0 MB

[DisplayLocalised] : 1152 x 864 (32 bit) (100Hz)

[DisplayEnglish] : 1152 x 864 (32 bit) (100Hz)

[DisplayWidth] : 1152

[DisplayHeight] : 864

[DisplayBpp] : 32

[RefreshRate] : 100

[MonitorName] : Iiyama MT-9017E/T VisionMasterPro

[MonitorMaxRes] : 1600,1200

[DriverName] : ati2dvag.dll

[DriverVersion] : 6.14.0010.6614

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 5/3/2006 17:51:00

[DriverDateLocal] : 5/3/2006 17:51:00

[DriverSize] : 258048

[MiniVdd] : ati2mtag.sys

[MiniVddDateEng] : 5/3/2006 17:50:42

[MiniVddDateLocal] : 5/3/2006 17:50:42

[MiniVddSize] : 1540608

[Vdd] : n/a

[RenderWindow] : Yes

: No

[Debug] : No

[Signed] : No

[SignValid] : No

: {D7B71EE2-1A20-11CF-2D6D-3A21A0C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

: 0

[VendorID] : 0x1002

[DeviceID] : 0x5960

[SubSystemID] : 0x0130174B

[RevisionID] : 0x0001

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes

here it is:


Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, clsid

Plugins, 0, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 1, LifeTank XI, 11.7.0.1, {910C0F8E-827A-4E35-A980-50D57D0B1296}

Network Filters, 1, Darkside Filter, 11.7.0.1, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}

Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}

Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Microsoft Windows XP Professional Service Pack 2 (Build 2600)


[Protected Storage Service] : Automatic


Decal Settings

: Timer (Default)

[Portal Path] : C:\Program Files\Turbine\Asheron's Call - Throne of Destiny\

[Launcher App] : acclient.exe

: http://update.decaldev.com

[memlocs.xml] : 24536 bytes, Version 0.0.11.2852

[messages.xml] : 53271 bytes, Version 2006.08.22.1

[Video Memory] : 260956160


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed


C++ Libraries

[msvbvm60.dll] : Installed (6.0.96.90)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Not Installed

[msvcp70.dll] : Not Installed

[atl71.dll] : Not Installed

[mfc71.dll] : Installed (7.10.3077.0)

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.50.2162.0)

[msxml4.dll] : Installed (4.10.9404.0)


---Video Device Information---

[Device] : RADEON 9600 SERIES

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_4150&SUBSYS_019218BC&REV_00

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{BF564D3C-7097-46B8-A34B-0EBD762548F4}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : ATI RADEON 9600 Series AGP (0x4150)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 256.0 MB

[MemoryEnglish] : 256.0 MB

[DisplayLocalised] : 1280 x 1024 (32 bit) (60Hz)

[DisplayEnglish] : 1280 x 1024 (32 bit) (60Hz)

[DisplayWidth] : 1280

[DisplayHeight] : 1024

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : FLATRON 775FT

[MonitorMaxRes] : 1280,1024

[DriverName] : ati2dvag.dll

[DriverVersion] : 6.14.0010.6660

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 12/16/2006 18:50:46

[DriverDateLocal] : 12/16/2006 18:50:46

[DriverSize] : 263168

[MiniVdd] : ati2mtag.sys

[MiniVddDateEng] : 12/16/2006 18:50:29

[MiniVddDateLocal] : 12/16/2006 18:50:29

[MiniVddSize] : 1918464

[Vdd] : n/a

[RenderWindow] : Yes

: No

[Debug] : No

[Signed] : No

[SignValid] : No

: {D7B71EE2-0210-11CF-0861-9821A1C2CB35}

[DDIVer] : 9

[DDIVerEng] : 9 (or higher)

[DDIVerLocal] : 9 (or higher)

: 0

[VendorID] : 0x1002

[DeviceID] : 0x4150

[SubSystemID] : 0x019218BC

[RevisionID] : 0x0000

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : No

[AGPExistsValid] : Yes

I don't know if it will fix either of your issue, but both of you have outdated versions of MSXML4 installed [msxml4.dll] : Installed (4.10.9404.0)

You should updated to the latest version from Microsoft.

ok, tried that... I updated to version 4.20.9818.0, which is SP2. Didn't help.


Thanks for the tip though