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Author Topic: got new internet and cannont connect to ac [Locked]
Deaths_Reign
Posts: 9
Registered:
Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
Hey guy i just got new wireless interenet and i can log into my account on the fist screen and when it comes up to the connecting and updating blue vile things i can connect just wont update and it says the connection to the server has been lost, i have called my internet company they allow port forwarding and all my ports are open i went to my router setup and allower ports 9000 through 9013 and talked to them and they have NAT for internet service, also have ac through my firewall i am stumped on what else to do any help would be appreciated.
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
 Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
Do you have decal installed? If you do post a decal export please.

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
Deaths_Reign
Posts: 9
Registered:
Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, clsid

Plugins, 1, LifeTank X, 11.9.0.9, {910C0F8E-827A-4E35-A980-50D57D0B1296}

Plugins, 1, Quack, 2.9.0.0, {1EB3CCA3-001A-423A-9559-75A29E17C387}

Plugins, 0, DCS, 2.0.0.3, {5522F031-4D14-4BC1-A6F1-09A1FB36F90E}

Plugins, 0, Decal Hotkey System, 2.9.6.0, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 1, Alinco3, 1.0.1.9, {ED1645F2-7BE3-44C0-8677-F64252F79309}

Network Filters, 1, Darkside Filter, 11.9.0.9, {F93FD48F-BA68-4BF5-A7B3-7908D1634331}

Network Filters, 1, Echo Filter 2, 2.9.6.0, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.6.0, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.6.0, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.6.0, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.6.0, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.6.0, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Network Filters, 1, ACDC Core Filter, 7.2.2.0, {2DB1B641-4039-4D69-831A-79915EC266CE}

Services, 1, Decal .NET Lifetime Service, 2.9.6.0, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.6.0, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.6.0, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.6.0, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.6.0, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.6.0, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Decal D3DService, 2.9.6.0, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.6.0, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.6.0, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.6.0, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.6.0, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.6.0, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.6.0, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Home Edition (Build 7600)


[Protected Storage Service] : Manual


Decal Settings

[Injection Method] : Timer (Default)

[Portal Path] : C:\Program Files (x86)\Turbine\Asheron's Call - Throne of Destiny\

[Launcher App] : ACDCClient.exe

[Update URL] : http://update.decaldev.com

[memlocs.xml] : 25656 bytes, Version 0.0.11.3976

[messages.xml] : 54173 bytes, Version 2008.04.15.1

[Video Memory] : -1351376896


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Installed

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)


C++ Libraries

[msvbvm60.dll] : Installed (6.0.98.15)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Not Installed

[msvcp70.dll] : Not Installed

[atl71.dll] : Not Installed

[mfc71.dll] : Not Installed

[msvcr71.dll] : Not Installed

[msvcp71.dll] : Not Installed


Microsoft XML Libraries

[msxml3.dll] : Installed (8.110.7600.16385)

[msxml4.dll] : Installed (4.20.9876.0)


---Video Device Information---

[Device] : ATI Radeon HD 5700 Series

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_1002&DEV_68B8&SUBSYS_29901682&REV_00

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{9693B55F-F0AA-463E-9D8E-8EA1F3AC538E}\0000

[Manufacturer] : ATI Technologies Inc.

[ChipType] : ATI display adapter (0x68B8)

[DACType] : Internal DAC(400MHz)

[Revision] :

[MemoryLocalised] : 2807 MB

[MemoryEnglish] : 2807 MB

[DisplayLocalised] : 1440 x 900 (32 bit) (60Hz)

[DisplayEnglish] : 1440 x 900 (32 bit) (60Hz)

[DisplayWidth] : 1440

[DisplayHeight] : 900

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Generic PnP Monitor

[MonitorMaxRes] :

[DriverName] : atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dl

[DriverVersion] : 8.14.0010.0700

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 9/18/2009 20:50:36

[DriverDateLocal] : 9/18/2009 8:50:36 PM

[DriverSize] : 4648960

[MiniVdd] : n/a

[MiniVddDateEng] : n/a

[MiniVddDateLocal] : n/a

[MiniVddSize] : 0

[Vdd] : n/a

[RenderWindow] : Yes

[Beta] : No

[Debug] : No

[Signed] : No

[SignValid] : No

[Identifier] : {D7B71EE2-2BF8-11CF-8E77-9A09A1C2C535}

[DDIVer] : 10

[DDIVerEng] : 10.1

[DDIVerLocal] : 10.1

[iAdapter] : 0

[VendorID] : 0x1002

[DeviceID] : 0x68B8

[SubSystemID] : 0x29901682

[RevisionID] : 0x0000

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
 Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
With vista and win7 you cannot install AC or anything dealing with AC in the program files directory. Install AC, Decal, and all plugins to something like c:\games.

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
Deaths_Reign
Posts: 9
Registered:
Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
its in c:/program files (x86) the game worked fine before i switched to this internet so i know its the internet just dont know why its doing it
RoogonII  2 stars
Posts: 343
Registered:
Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
Has "ACClient.exe" been "allowed" through the Windows firewall?


I know you mention both the ports and the firewall were checked .. but I am double checking on it.


And is the first blue vile filling? .. or is the second one being he only problem?
Deaths_Reign
Posts: 9
Registered:
Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
yeh i made sure then i just tried to make sure my old interent would still work with it and it did so its something with this wireless internet i can get on WoW and play my xbox online fine just AC and its just the seconda vial the update one
Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
 Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
There are only two things that cause that..
1) something is blocking permission to writing to the file in the program files directory
2) a router/firewall is blocking the incoming data.

 

-----signature-----
Never! Never! Never! take a sleeping pill and a laxative at the same time.
ndmobeer  1 star
Posts: 58
Registered:
Date Posted: 1/1/00 12:00am Subject: got new internet and cannont connect to ac
I did all of the above mentioned forwarding, opening firewalls etc.... Finally I looked at my router setup page and found an area called allowed applications. Asheron's call was listed so I linked it to the ip and have not had a problem since.... Yes mine was doing the same thing at the second blue vials ..... Might be worth looking at
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