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Author Topic: Could not extract version information from acclient.exe - error message help please [Locked]
Laser_DT
Posts: 11
Registered: 2001-6-16 00:08:11
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
I was having problems getting decal, AC, and my video card to work together earlier and was told to uninstall and then reinstall AC, decal, and my plugins under C/games. I have done this and am now recieving this error message: "Could not extract version information from acclient.exe". Please help, thanks in advance.

 

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Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Did you install AC with the install from the Turbine website? If you tried to use an old CD-Rom it will not work.

 

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Never! Never! Never! take a sleeping pill and a laxative at the same time.
Laser_DT
Posts: 11
Registered: 2001-6-16 00:08:11
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Yeah, I DLed the trial. I'm lost.

 

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Laser_DT
Posts: 11
Registered: 2001-6-16 00:08:11
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, location, clsid

Plugins, 0, Virindi Integrator2 Beta, <No Version>, <Error Loading DLL Path>, {7882AE88-CB68-4C98-BB94-90204C2D2156}

Plugins, 0, Alinco3buffs, <No Version>, <Error Loading DLL Path>, {57085C14-9889-492D-8E8B-B9BB1054564D}

Plugins, 0, Virindi HUDs, <No Version>, <Error Loading DLL Path>, {C6B1DF06-FF20-459E-8302-AA346CBFDA01}

Plugins, 0, Alinco3, <No Version>, <Error Loading DLL Path>, {ED1645F2-7BE3-44C0-8677-F64252F79309}

Plugins, 0, Virindi Tank, <No Version>, <Error Loading DLL Path>, {642F1F48-16BE-48BF-B1D4-286652C4533E}

Plugins, 0, Virindi Item Tool, <No Version>, <Error Loading DLL Path>, {7BCA75A3-CC65-456B-BBB1-6383FB072B60}

Plugins, 0, Virindi Reporter, <No Version>, <Error Loading DLL Path>, {8C70FF56-0E53-4265-9E19-C4534A8D3AA8}

Plugins, 0, Virindi Hotkey System, <No Version>, <Error Loading DLL Path>, {ED7CC818-7159-461F-A833-4CA49E1C85B6}

Plugins, -1, Decal Hotkey System, 2.9.6.0, C:\Games\DHS.dll, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 0, Virindi Chat System 5, <No Version>, <Error Loading DLL Path>, {0A7B25AC-79A9-4F6A-9751-419B87A7BB05}

Network Filters, 0, Virindi AutomaticUpdatesFilter, <No Version>, <Error Loading DLL Path>, {108ED493-48AD-42A6-AADC-EF773E4F185A}

Network Filters, -1, Echo Filter 2, 2.9.6.0, C:\Games\decalFilters.dll, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, -1, Character Stats Filter, 2.9.6.0, C:\Games\decalFilters.dll, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, -1, World Object Filter, 2.9.6.0, C:\Games\decalFilters.dll, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 0, Decal FileService, <No Version>, <Error Loading DLL Path>, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, -1, Identify Queue Filter, 2.9.6.0, C:\Games\decalFilters.dll, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, -1, SpellFilter, 2.9.6.0, C:\Games\SpellFilter.dll, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Services, -1, Decal .NET Lifetime Service, 2.9.6.0, C:\Games\/Decal.Adapter.dll, {71A69713-6593-47EC-0001-0000000DECA1}

Services, -1, Decal Dat Service, 2.9.6.0, C:\Games\decaldat.dll, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, -1, Decal Render Service, 2.9.6.0, C:\Games\decalrender.dll, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, -1, Decal Inject Gateway Service, 2.9.6.0, C:\Games\Inject.dll, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, -1, Decal Input Service, 2.9.6.0, C:\Games\decalInput.dll, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, -1, Decal Networking Service, 2.9.6.1, C:\Games\decalnet.dll, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, -1, Virindi View Service Bootstrapper, 99.99.99.99, C:/Games/VirindiPlugins/VirindiViewService/VirindiViewServiceBootstrap.DLL, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}

Services, -1, Decal D3DService, 2.9.6.0, C:\Games\D3DService.dll, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, -1, Decal.Adapter Surrogate, 2.9.6.0, C:\Games\/Decal.Adapter.dll, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, -1, Prefilter Network Filter Surrogate, 2.9.6.0, C:\Games\decalFilters.dll, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, -1, ActiveX Plugin Surrogate, 2.9.6.0, C:\Games\Decal.dll, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, C:\Games\Inject.dll, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, -1, Delay Input Action, 2.9.6.0, C:\Games\decalInput.dll, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, -1, Mouse Move Input Action, 2.9.6.0, C:\Games\decalInput.dll, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, -1, Restore Input Action, 2.9.6.0, C:\Games\decalInput.dll, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, -1, Polled Delay Input Action, 2.9.6.0, C:\Games\decalInput.dll, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, -1, Typing Input Action, 2.9.6.0, C:\Games\decalInput.dll, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, -1, Event Input Action, 2.9.6.0, C:\Games\decalInput.dll, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Home Edition Service Pack 1 (Build 7601)


Decal Settings

[Injection Method] : Timer (Default)

[Portal Path] : C:\Program Files (x86)\Turbine\Asheron's Call

[Launcher App] : acclient.exe

[Update URL] : http://update.decaldev.com

[memlocs.xml] : 26272 bytes, Version 0.0.11.4032

[messages.xml] : 54818 bytes, Version 2011.02.25.0

[Video Memory] : -32075776


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Not Installed

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)


C++ Libraries

[msvbvm60.dll] : Installed (6.0.98.15)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Installed (7.0.9466.0)

[msvcp70.dll] : Installed (7.0.9466.0)

[atl71.dll] : Not Installed

[mfc71.dll] : Not Installed

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.110.7601.17514)

[msxml4.dll] : Installed (4.30.2100.0)


---Video Device Information---

[Device] : Intel(R) HD Graphics Family

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_0116&SUBSYS_108D1462&REV_09

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{424DE861-7B9F-4BA7-878B-A7DC57387562}\0000

[Manufacturer] : Intel Corporation

[ChipType] : Intel(R) HD Graphics Family

[DACType] : Internal

[Revision] :

[MemoryLocalised] : 4065 MB

[MemoryEnglish] : 4065 MB

[DisplayLocalised] : 1920 x 1080 (32 bit) (60Hz)

[DisplayEnglish] : 1920 x 1080 (32 bit) (60Hz)

[DisplayWidth] : 1920

[DisplayHeight] : 1080

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Generic PnP Monitor

[MonitorMaxRes] :

[DriverName] : igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

[DriverVersion] : 8.15.0010.2279

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 1/7/2011 02:42:10

[DriverDateLocal] : 1/7/2011 2:42:10 AM

[DriverSize] : 7457280

[MiniVdd] : n/a

[MiniVddDateEng] : n/a

[MiniVddDateLocal] : n/a

[MiniVddSize] : 0

[Vdd] : n/a

[RenderWindow] : Yes

[Beta] : No

[Debug] : No

[Signed] : No

[SignValid] : No

[Identifier] : {D7B78E66-4256-11CF-3D6E-8130B7C2C535}

[DDIVer] : 11

[DDIVerEng] : 11

[DDIVerLocal] : 11

[iAdapter] : 0

[VendorID] : 0x10DE

[DeviceID] : 0x0DF4

[SubSystemID] : 0x108D1462

[RevisionID] : 0x00A1

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes

 

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Laser_DT
Posts: 11
Registered: 2001-6-16 00:08:11
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
OK, I fixed this problem but now I am having the same one as my latter post again.

 

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Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Post another export with location included and please don't start another thread.

 

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Never! Never! Never! take a sleeping pill and a laxative at the same time.
Laser_DT
Posts: 11
Registered: 2001-6-16 00:08:11
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Decal (DenAgent.exe) version: 2.9.6.0


type, enabled, name, version, location, clsid

Plugins, 1, Virindi Chat System 5, 5.0.0.4, C:\Games\VirindiPlugins\VirindiChatSystem5\VCS5.dll, {0A7B25AC-79A9-4F6A-9751-419B87A7BB05}

Plugins, 1, Alinco3buffs, 1.0.1.10, C:\Games\Decal Plugins\Alinco3Buffs\Alinco3Buffs.dll, {57085C14-9889-492D-8E8B-B9BB1054564D}

Plugins, 1, Virindi Tank, 0.3.1.63, C:\Games\VirindiPlugins\VirindiTank\utank2-i.dll, {642F1F48-16BE-48BF-B1D4-286652C4533E}

Plugins, 1, Decal Hotkey System, 2.9.6.0, C:\Games\DHS.dll, {6B6B9FA8-37DE-4FA3-8C60-52BD6A2F9855}

Plugins, 1, Virindi Integrator2 Beta, 1.0.1.5, C:\Games\VirindiPlugins\VirindiIntegrator2\Integrator2Client.dll, {7882AE88-CB68-4C98-BB94-90204C2D2156}

Plugins, 1, Virindi Item Tool, 1.0.0.8, C:\Games\VirindiPlugins\VirindiItemTool\VirindiItemTool.dll, {7BCA75A3-CC65-456B-BBB1-6383FB072B60}

Plugins, 1, Virindi Reporter, 0.0.0.7, C:\Games\VirindiPlugins\VirindiReporter\VirindiReporter.dll, {8C70FF56-0E53-4265-9E19-C4534A8D3AA8}

Plugins, 1, Virindi HUDs, 1.0.0.8, C:\Games\VirindiPlugins\VirindiHUDs\VirindiHUDs.dll, {C6B1DF06-FF20-459E-8302-AA346CBFDA01}

Plugins, 1, Alinco3, 1.0.1.10, C:\games\Decal Plugins\Alinco3\Alinco.dll, {ED1645F2-7BE3-44C0-8677-F64252F79309}

Plugins, 1, Virindi Hotkey System, 1.0.0.4, C:\Games\VirindiPlugins\VirindiHotkeySystem\VirindiHotkeySystem.dll, {ED7CC818-7159-461F-A833-4CA49E1C85B6}

Network Filters, 1, Virindi AutomaticUpdatesFilter, 1.0.0.6, C:\Games\VirindiPlugins\VirindiAutomaticUpdatesFilter\VirindiAutomaticUpdatesFilter.dll, {108ED493-48AD-42A6-AADC-EF773E4F185A}

Network Filters, 1, Echo Filter 2, 2.9.6.0, C:\Games\decalFilters.dll, {34239EAD-6317-4C40-A405-193BA5232DD8}

Network Filters, 1, Character Stats Filter, 2.9.6.0, C:\Games\decalFilters.dll, {4540C969-08D1-46BF-97AD-6B19D3C10BEE}

Network Filters, 1, World Object Filter, 2.9.6.0, C:\Games\decalFilters.dll, {53092D1B-F0B0-46FF-BF11-8F031EC9B137}

Network Filters, 1, Decal FileService, 2.9.6.0, C:\Games\Decal.FileService.dll, {5E9B2FC3-C251-4589-8CE3-2BCA542B98B6}

Network Filters, 1, Identify Queue Filter, 2.9.6.0, C:\Games\decalFilters.dll, {B0C05A9A-273D-4BC4-B7BA-E27CF94C8EF4}

Network Filters, 1, SpellFilter, 2.9.6.0, C:\Games\SpellFilter.dll, {C2D43735-BE7E-4829-AF73-F2E7E820EB16}

Services, 1, Decal .NET Lifetime Service, 2.9.6.0, C:\Games\/Decal.Adapter.dll, {71A69713-6593-47EC-0001-0000000DECA1}

Services, 1, Decal Dat Service, 2.9.6.0, C:\Games\decaldat.dll, {37B083F0-276E-43AD-8D26-3F7449B519DC}

Services, 1, Decal Render Service, 2.9.6.0, C:\Games\decalrender.dll, {FB3C8286-88ED-4B4D-B413-94B40F346239}

Services, 1, Decal Inject Gateway Service, 2.9.6.0, C:\Games\Inject.dll, {FEFE5CAB-10E4-404F-AD4D-184BCB506099}

Services, 1, Decal Input Service, 2.9.6.0, C:\Games\decalInput.dll, {B33307BA-706D-474A-80B9-70BB8D13EF3E}

Services, 1, Decal Networking Service, 2.9.6.1, C:\Games\decalnet.dll, {C8C406F8-BA2E-4964-8B04-FF38394A8E0E}

Services, 1, Virindi View Service Bootstrapper, 99.99.99.99, C:/Games/VirindiPlugins/VirindiViewService/VirindiViewServiceBootstrap.DLL, {DBAC9286-B38D-4570-961F-D4D9349AE3D4}

Services, 1, Decal D3DService, 2.9.6.0, C:\Games\D3DService.dll, {F0CC07A0-2C89-4FA4-9356-714665BC2F8B}

Surrogates, 1, Decal.Adapter Surrogate, 2.9.6.0, C:\Games\/Decal.Adapter.dll, {71A69713-6593-47EC-0002-0000000DECA1}

Surrogates, 1, Prefilter Network Filter Surrogate, 2.9.6.0, C:\Games\decalFilters.dll, {443D4A68-5422-4E0C-9460-973F8FBDB190}

Surrogates, 1, ActiveX Plugin Surrogate, 2.9.6.0, C:\Games\Decal.dll, {7559F22F-C56F-4621-AE08-9C354D799D4B}

Surrogates, -1, Version 1 Plugin Surrogate, 2.9.6.0, C:\Games\Inject.dll, {3D837F6E-B5CA-4604-885F-7AB45FCFA62A}

Input Actions, 1, Delay Input Action, 2.9.6.0, C:\Games\decalInput.dll, {324D76B8-D8C7-4A81-B867-E4E1F874E488}

Input Actions, 1, Mouse Move Input Action, 2.9.6.0, C:\Games\decalInput.dll, {57D18578-0BF0-4DE5-A0A9-E7CB531C0429}

Input Actions, 1, Restore Input Action, 2.9.6.0, C:\Games\decalInput.dll, {6EE2F682-7129-44BE-84B9-787BAE35EC1C}

Input Actions, 1, Polled Delay Input Action, 2.9.6.0, C:\Games\decalInput.dll, {762335B2-2274-4BB4-8B1F-F7286C949FF7}

Input Actions, 1, Typing Input Action, 2.9.6.0, C:\Games\decalInput.dll, {9CDCEEDC-F8AC-42D5-9A05-52B9346D00A4}

Input Actions, 1, Event Input Action, 2.9.6.0, C:\Games\decalInput.dll, {D6E4BD19-4900-4515-BCE2-A9EA4AAE2699}


Operating System:

Home Edition Service Pack 1 (Build 7601)


[Protected Storage Service] : Manual


Decal Settings

[Injection Method] : Timer (Default)

[Portal Path] : C:\Games

[Launcher App] : acclient.exe

[Update URL] : http://update.decaldev.com

[memlocs.xml] : 26272 bytes, Version 0.0.11.4032

[messages.xml] : 54818 bytes, Version 2011.02.25.0

[Video Memory] : -32075776


D3DX Libraries (Only d3dx9_30 is required)

[d3dx9_24.dll] : Installed (9.5.132.0)

[d3dx9_25.dll] : Installed (9.6.168.0)

[d3dx9_26.dll] : Installed (9.7.239.0)

[d3dx9_27.dll] : Installed (9.8.299.0)

[d3dx9_28.dll] : Installed (9.10.455.0)

[d3dx9_29.dll] : Installed (9.11.519.0)

[d3dx9_30.dll] : Installed (9.12.589.0)


---Support Libraries ---

Note: The following libraries are not necessary for Decal to function and are only provided to be of use to plugin developers.


.NET Frameworks

[v1.0.3705] (1.0 Final) : Not Installed

[v1.1.4322] (1.1 Final) : Not Installed

[v2.0.50215] (2.0 Beta 2) : Not Installed

[v2.0.50727] (2.0 Final) : Installed (Service Pack 2)


C++ Libraries

[msvbvm60.dll] : Installed (6.0.98.15)

[atl70.dll] : Not Installed

[mfc70.dll] : Not Installed

[msvcr70.dll] : Installed (7.0.9466.0)

[msvcp70.dll] : Installed (7.0.9466.0)

[atl71.dll] : Not Installed

[mfc71.dll] : Not Installed

[msvcr71.dll] : Installed (7.10.3052.4)

[msvcp71.dll] : Installed (7.10.3077.0)


Microsoft XML Libraries

[msxml3.dll] : Installed (8.110.7601.17514)

[msxml4.dll] : Installed (4.30.2100.0)


---Video Device Information---

[Device] : Intel(R) HD Graphics Family

[Device Name] : \\.\DISPLAY1

[KeyDeviceID] : Enum\PCI\VEN_8086&DEV_0116&SUBSYS_108D1462&REV_09

[KeyDeviceKey] : \Registry\Machine\System\CurrentControlSet\Control\Video\{424DE861-7B9F-4BA7-878B-A7DC57387562}\0000

[Manufacturer] : Intel Corporation

[ChipType] : Intel(R) HD Graphics Family

[DACType] : Internal

[Revision] :

[MemoryLocalised] : 4065 MB

[MemoryEnglish] : 4065 MB

[DisplayLocalised] : 1920 x 1080 (32 bit) (60Hz)

[DisplayEnglish] : 1920 x 1080 (32 bit) (60Hz)

[DisplayWidth] : 1920

[DisplayHeight] : 1080

[DisplayBpp] : 32

[RefreshRate] : 60

[MonitorName] : Generic PnP Monitor

[MonitorMaxRes] :

[DriverName] : igdumd64.dll,igd10umd64.dll,igd10umd64.dll,igdumdx32,igd10umd32,igd10umd32

[DriverVersion] : 8.15.0010.2279

[DriverAttributes] : Final Retail

[DriverLangEnglish] : English

[DriverLangLocal] : English

[DriverDateEng] : 1/7/2011 02:42:10

[DriverDateLocal] : 1/7/2011 2:42:10 AM

[DriverSize] : 7457280

[MiniVdd] : n/a

[MiniVddDateEng] : n/a

[MiniVddDateLocal] : n/a

[MiniVddSize] : 0

[Vdd] : n/a

[RenderWindow] : Yes

[Beta] : No

[Debug] : No

[Signed] : No

[SignValid] : No

[Identifier] : {D7B78E66-4256-11CF-E26D-8130B7C2C535}

[DDIVer] : 11

[DDIVerEng] : 11

[DDIVerLocal] : 11

[iAdapter] : 0

[VendorID] : 0x10DE

[DeviceID] : 0x0DF4

[SubSystemID] : 0x108D1462

[RevisionID] : 0x00A1

[WHQL Level] : 0

[NoHardware] : 0

[DDAccelEnabled] : Yes

[3DAccelExists] : Yes

[3DAccelEnabled] : Yes

[AGP Enabled] : Yes

[AGPExists] : Yes

[AGPExistsValid] : Yes

 

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Saloben_ign  3 stars
Posts: 826
Registered: 2003-10-30 15:53:21
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Sorry, I meant to ask for an export when you are using the new video card.

 

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Never! Never! Never! take a sleeping pill and a laxative at the same time.
Laser_DT
Posts: 11
Registered: 2001-6-16 00:08:11
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Hmmm, I can't get decal to detect the video card in the export even when I choose to run it with the video card. It says I'm using the Intel one.

 

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Ball-Cruncher  3 stars
Posts: 717
Registered: 2004-8-28 14:15:47
 Date Posted: 1/1/00 12:00am Subject: Could not extract version information from acclient.exe - error message help please
Are you going into your BIOS and disabling the on-board video?


You'll also need to enable the new video card slot.

 

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In-Game as Bluballz or Vash
[VaultNetwork.net] Vault Network Boards » Archive » AC Utilities » Could not extract version information from acclient.exe - error message help please
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